625 Employee Reviews (View Most Recent)

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1 person found this helpful  

Overall a great place to work - until you hit the glass ceiling

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations  in  Rancho Santa Margarita, CA
Former Employee - Operations in Rancho Santa Margarita, CA

I worked at Cox Communications full-time for more than 5 years

Pros

Competitive pay
Excellent benefits
Comfortable work environment
Reasonable expectations of employees
Traditional and alternative shifts (i.e. 4 x 10 hour days)
Positions generally posted for internal candidates first

Cons

Can be difficult to be promoted
Pay scale rises quickly, then tops out with nowhere else to go
College degree required for many (if not most) positions

Advice to ManagementAdvice

Value your long-time employees and give them opportunities to advance and make additional contributions to the company, regardless of degree status. Be sure to stay ahead of changing times and technology. What will you do when everyone streams their content and cable TV is a distant memory?

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Cox Communications

  1. 1 person found this helpful  

    Great pay and opportunity, though frustrating at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ambassader  in  San Diego, CA
    Current Employee - Ambassader in San Diego, CA

    I have been working at Cox Communications as a contractor for less than a year

    Pros

    Pay is great
    Opportunities for advancement
    No experience required
    Flexible work schedule
    Very little supervision

    Cons

    Standing all day (8-9 hours) at wal-marts/ best buys
    Management is slow to deal with issues
    Promotions become increasingly hard to sell
    Lots of customer complaints
    The best selling employees often lie about promotional periods and pricing, management ignores this only caring about numbers and they are rewarded and made positive example of

    Advice to ManagementAdvice

    Discourage dishonest selling
    Listen to employees and work harder to resolve issues

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Chesapeake, VA
    Former Employee - Intern in Chesapeake, VA

    I worked at Cox Communications as an intern for less than a year

    Pros

    truly cares about employees - health insurance after 30 days

    Cons

    no complaints at this time

    Advice to ManagementAdvice

    consider interns for employees more closely

    Recommends
    Positive Outlook
    Approves of CEO
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