There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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Helpful (2)

Good company with opportunities to grow

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Network Engineer III
Former Employee - Network Engineer III

I worked at Cox Communications full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Free cable / Discounted internet and phone and premium services Benefits are pretty good Pension plan Because it is a private company, it invests in itself. Public companies don't do it to the level Cox does it.

Cons

Investment dollars are spread between markets inequitably; some markets get upgrades and others languish Engineering groups in the field sites hit a plateau and growth is difficult beyond that without going to corporate Corporate dictated a little too much in terms of design; innovation in the field sites was often ignored and dismissed for the corporate approved method

Advice to Management

Use the talent you have throughout the company too, not just at Corporate. The folks at corporate are good, but there are some amazing folks in the markets.

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  1. Poor moral, customers can be rude.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Cox Communications full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    steady work will never be layed off

    Cons

    repetitive job description cranky customers

    Advice to Management

    longer breaks


  2. Helpful (1)

    High Level of Flexibility in terms of Family Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Cox Communications full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Cox is generous in terms of flex-time arrangements, provides a high quality work-environment and has acceptable benefits. The environment is casual, relaxed and informal. Opportunities for education and advancement are available.

    Cons

    Salaries are significantly below industry averages. Customers are becoming less loyal due to typical cable company price increases.

    Advice to Management

    Needs to continue upgrading quality of staff to compete in a more and more crowded space.


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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