There are newer employer reviews for Cox Communications

1 person found this helpful  

Good company but stressful

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive in Phoenix, AZ
Current Employee - Account Executive in Phoenix, AZ

I have been working at Cox Communications full-time (less than an year)

Pros

Good recognition in marketplace, good products, good company, some nice people

Cons

Stressful work environment, too much internal and external competition, antiquated systems, lack of sales management direction

Advice to ManagementAdvice

Clearly define territories and share best sales practices throughtout the company; get a CRM and value your people.

Doesn't Recommend
Positive Outlook
Approves of CEO

655 Other Employee Reviews for Cox Communications (View Most Recent)

Sort: Rating Date
  1.  

    Solutions Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Specialist in Rancho Santa Margarita, CA
    Former Employee - Solutions Specialist in Rancho Santa Margarita, CA

    I worked at Cox Communications full-time (more than 10 years)

    Pros

    The company has very good benefits and a generally good management. They provide a pleasent working environment and some nice perks, like free cable and low cost phone and internet.

    Cons

    The company is raising prices and losing customers. They have unreasonably high sales quotas so the sales reps are under constant pressure. They brought in a 'hatchet man' laid off a lot of great people in 2009 in order to hire more 'sharks.'

    Advice to ManagementAdvice

    Find a way to offer affordable services to customers and quit trying to trick people into paying more. Value your employees the way you used to.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Poor moral, customers can be rude.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Cox Communications full-time (less than an year)

    Pros

    steady work will never be layed off

    Cons

    repetitive job description cranky customers

    Advice to ManagementAdvice

    longer breaks

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Cox Communications

Work at Cox Communications? Share Your Experiences

Cox Communications

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.