There are newer employer reviews for Cox Communications

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At least its a job.....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Financial Analyst in Phoenix, AZ
Current Employee - Senior Financial Analyst in Phoenix, AZ

I have been working at Cox Communications full-time (more than a year)

Pros

Good work life balance, casual work environment

Cons

Terrible bonus program, bad benefits and mediocre salary

Doesn't Recommend
Negative Outlook
No opinion of CEO
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  1. Solutions Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Specialist in Rancho Santa Margarita, CA
    Former Employee - Solutions Specialist in Rancho Santa Margarita, CA

    I worked at Cox Communications full-time (more than 10 years)

    Pros

    The company has very good benefits and a generally good management. They provide a pleasent working environment and some nice perks, like free cable and low cost phone and internet.

    Cons

    The company is raising prices and losing customers. They have unreasonably high sales quotas so the sales reps are under constant pressure. They brought in a 'hatchet man' laid off a lot of great people in 2009 in order to hire more 'sharks.'

    Advice to ManagementAdvice

    Find a way to offer affordable services to customers and quit trying to trick people into paying more. Value your employees the way you used to.

    Recommends
    Negative Outlook
    Approves of CEO
  2. Poor moral, customers can be rude.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Cox Communications full-time (less than a year)

    Pros

    steady work will never be layed off

    Cons

    repetitive job description cranky customers

    Advice to ManagementAdvice

    longer breaks

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Cox Communications

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