There are newer employer reviews for Cox Communications

1 person found this helpful  

It started out great...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Representative  in  Chesapeake, VA
Former Employee - Technical Support Representative in Chesapeake, VA

I worked at Cox Communications full-time for more than a year

Pros

Free Services
Promotional Swag
A lot of Free Food
Camaraderie and sense of being in trenches with co workers
Good, transferable experience

Cons

Way too much emphasis on bottom line, not enough on serving the customer
Lack of support for the Front Line
Too scripted, impersonal

Advice to ManagementAdvice

...would be pointless

Recommends
No opinion of CEO

632 Other Employee Reviews for Cox Communications (View Most Recent)

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  1. 1 person found this helpful  

    It's a job....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UHT-Expert  in  Oklahoma City, OK
    Current Employee - UHT-Expert in Oklahoma City, OK

    I have been working at Cox Communications full-time for more than 10 years

    Pros

    Paid Vacations,Paid Sick, Paid Holidays, 401K, Company Vehicle and Paid Training.

    Cons

    Working as a Field Technician is very hard and stressful. Working in attics and up on poles while carrying heavy equipment Tools, Signal Meter. A days work can make your body ache for several, and job is becoming more mentally stressful as loss of subscribers do to the over saturation of competition.

    Advice to ManagementAdvice

    Please praise your techs more, last 3 years have been about what is going wrong and less focus on what techs do bring to the table and the important role they play. We hear more about how bad economy is and need to do start doing things this and that which is okay but, please deliver the message in a positive way and not a threating way to our job security.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Poor leadership / management but good money

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cox Communications

    Pros

    good money
    insurance on day one
    discounted cox services television internet phone and home security
    They would provide lunch often

    Cons

    horrible management
    typical corporate games
    micro monitored on everything you do or don't do
    30 minute lunch breaks
    forced mandatory overtime on a regular basis

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