There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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Luckily, I was paid fairly to escape!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inbound Sales Representative in San Diego, CA
Former Employee - Inbound Sales Representative in San Diego, CA

I worked at Cox Communications full-time (More than 10 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Met a few great people who are still friends. My income while there was faire for the most part.

Cons

It was an eleven year roller-coaster ride of management overhauls and typical sales commission shenanigans ... I was quite happy to leave.

Advice to Management

their acceptence of any advice from me would be doubtful

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  1. Helpful (1)

    It started out great...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Chesapeake, VA
    Former Employee - Technical Support Representative in Chesapeake, VA

    I worked at Cox Communications full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Free Services
    Promotional Swag
    A lot of Free Food
    Camaraderie and sense of being in trenches with co workers
    Good, transferable experience

    Cons

    Way too much emphasis on bottom line, not enough on serving the customer
    Lack of support for the Front Line
    Too scripted, impersonal

    Advice to Management

    ...would be pointless


  2. Helpful (3)

    Good company to work for, although culture is changing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cox Communications full-time

    Approves of CEO
    Approves of CEO

    Pros

    Good company to work for. Good corporate culture, but it is changing. Overall, Cox is good to its employees. Generous Holiday & PTO. Offers professional development training. Compensation was good, but recent annual increases were minimal (~3%).

    Cons

    The pay-TV industry has transitioned from a growth industry to a mature industry where competitors are competing for share. Cox went through a realignment in 2011 and 2012 to be more competitive. These changes, the realignment process, and struggles to stem net subscriber losses has damaged employee morale and the corporate culture.


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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