There are newer employer reviews for Cox Communications

 

Luckily, I was paid fairly to escape!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Inbound Sales Representative  in  San Diego, CA
Former Employee - Inbound Sales Representative in San Diego, CA

I worked at Cox Communications full-time for more than 10 years

Pros

Met a few great people who are still friends. My income while there was faire for the most part.

Cons

It was an eleven year roller-coaster ride of management overhauls and typical sales commission shenanigans ... I was quite happy to leave.

Advice to ManagementAdvice

their acceptence of any advice from me would be doubtful

Doesn't Recommend
Neutral Outlook
No opinion of CEO

639 Other Employee Reviews for Cox Communications (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    It started out great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Chesapeake, VA
    Former Employee - Technical Support Representative in Chesapeake, VA

    I worked at Cox Communications full-time for more than a year

    Pros

    Free Services
    Promotional Swag
    A lot of Free Food
    Camaraderie and sense of being in trenches with co workers
    Good, transferable experience

    Cons

    Way too much emphasis on bottom line, not enough on serving the customer
    Lack of support for the Front Line
    Too scripted, impersonal

    Advice to ManagementAdvice

    ...would be pointless

    Recommends
    No opinion of CEO
  2. 3 people found this helpful  

    Good company to work for, although culture is changing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cox Communications full-time

    Pros

    Good company to work for. Good corporate culture, but it is changing. Overall, Cox is good to its employees. Generous Holiday & PTO. Offers professional development training. Compensation was good, but recent annual increases were minimal (~3%).

    Cons

    The pay-TV industry has transitioned from a growth industry to a mature industry where competitors are competing for share. Cox went through a realignment in 2011 and 2012 to be more competitive. These changes, the realignment process, and struggles to stem net subscriber losses has damaged employee morale and the corporate culture.

    Approves of CEO
There are newer employer reviews for Cox Communications

Worked for Cox Communications? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.