There are newer employer reviews for Cox Communications

Tech Support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Tech Support Specialist in Wichita, KS
Former Employee - Tech Support Specialist in Wichita, KS

I worked at Cox Communications full-time (less than a year)

Pros

Great pay, benefits. Supportive co-workers and supervisors. The medical insurance was cheap, free services from the company. Lots of rewards. Lots of benefits on site. Our location had a gym and free soda.

Cons

Long training, cubicle work, auto-in answering system (when you get a call, it beeps and you are in the call.)

Advice to ManagementAdvice

Listen to the employees. If something is not broken, don't try to fix it.

Recommends
Positive Outlook
No opinion of CEO
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  1. 1 person found this helpful

    Poor management and greed of owners leads to poor work environment for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Central Systems Technician in Warwick, RI
    Former Employee - Central Systems Technician in Warwick, RI

    I worked at Cox Communications full-time (more than 10 years)

    Pros

    Discounts on video, internet, and telephone

    Cons

    Absolutely no concern for employee welfare
    Distrusting relationship between management and employees.
    Random firing of employees annually, especially for tenured employees.
    Health benefits are the worst for any company that offers health benefits to their employees.

    Advice to ManagementAdvice

    Its not even worth it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Ok Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support Specialist in San Diego, CA
    Current Employee - Tech Support Specialist in San Diego, CA

    I have been working at Cox Communications full-time (more than 5 years)

    Pros

    Good benefits, pay is ok. Has gym, game room.

    Cons

    Making sales in tech support department

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Cox Communications

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