Cox Communications

www.cox.com
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There are newer employer reviews for Cox Communications

 

Great Company with very dedicated people.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Bilingual Inbound Sales in Phoenix, AZ
Current Employee - Bilingual Inbound Sales in Phoenix, AZ

I have been working at Cox Communications full-time (less than a year)

Pros

Working with positive driven people, compensation, great training program, positive working enviroment, great benefits,

Cons

Cant think of any at this point

Advice to ManagementAdvice

Keep up the great work!

Recommends
Positive Outlook
Approves of CEO

766 Other Employee Reviews for Cox Communications (View Most Recent)

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  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Omaha, NE
    Current Employee - Technical Support Representative in Omaha, NE

    I have been working at Cox Communications full-time (more than 3 years)

    Pros

    The people at Cox are great, as are the benefits. The pay is very reasonable, and there are plenty of opportunities for commisions in any of the call center positions. You work hard at Cox, but you get back more than what you put in. Career advancement is a common theme - many friends of mine started out in the call center and have moved up or around alot inside the company. It is HARD WORK - no bones about that - but it can be very rewarding both financially and personally.

    Cons

    Call center work can be very stressful. Come to Cox expecting to work and learn alot in ways you can't even consider at this time.

    Advice to ManagementAdvice

    Devote more resources to keeping people on long-term so that customers gain from the experience of tenured representatives. Your front-line people are your best link to your customers - give them more reasons to love what is already an awesome job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Death of a Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer II in West Warwick, RI
    Former Employee - Network Engineer II in West Warwick, RI

    I worked at Cox Communications full-time (more than 10 years)

    Pros

    Discount on CABLE TV Internet and Telephone

    Cons

    Management ..The "TEAM "creates total Anxiety and Stress in the department bully the staff on a daily basis . Training is not offered as they show savings within their budget to the directors and vice presidents , this kills the moral and also limits the staff in its abilities to support the network .Managers and Supervisors cannot support staff in a outage situation and are told from Vice presidents to "get off the dance floor and manage from the balcony "

    Advice to ManagementAdvice

    Training . you need trainng and people skills . Take care of your staff and it will take care of you . Stop micromanaging every process , wouldn't you like to sleep at night ?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Cox Communications

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