630 Employee Reviews (View Most Recent)

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Very positive experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Cox Communications full-time for more than a year

Pros

-Fanastic and laid-back work environment.

-They really take care of their employees.

-Perks: free or discounted cable, internet, and phone service. Benefits begin the first day of hire; game room with a pool table, tvs and air hockey; on-site cafeteria.

-They are very accommodating and make it very easy to request for time off.

Cons

-Some supervisors are incompetent and unhelpful.

-The work can be monotonous.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Cox Communications

  1.  

    Great Company with very dedicated people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Inbound Sales  in  Phoenix, AZ
    Current Employee - Bilingual Inbound Sales in Phoenix, AZ

    I have been working at Cox Communications full-time for less than a year

    Pros

    Working with positive driven people, compensation, great training program, positive working enviroment, great benefits,

    Cons

    Cant think of any at this point

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative  in  Omaha, NE
    Current Employee - Technical Support Representative in Omaha, NE

    I have been working at Cox Communications full-time for more than 3 years

    Pros

    The people at Cox are great, as are the benefits. The pay is very reasonable, and there are plenty of opportunities for commisions in any of the call center positions. You work hard at Cox, but you get back more than what you put in. Career advancement is a common theme - many friends of mine started out in the call center and have moved up or around alot inside the company. It is HARD WORK - no bones about that - but it can be very rewarding both financially and personally.

    Cons

    Call center work can be very stressful. Come to Cox expecting to work and learn alot in ways you can't even consider at this time.

    Advice to ManagementAdvice

    Devote more resources to keeping people on long-term so that customers gain from the experience of tenured representatives. Your front-line people are your best link to your customers - give them more reasons to love what is already an awesome job.

    Recommends
    Positive Outlook
    Approves of CEO
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