There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

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Helpful (2)

Tiring

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Oklahoma City, OK
Current Employee - Anonymous Employee in Oklahoma City, OK

I have been working at Cox Communications full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Cox is not a bad company to work for however their technical support department in Oklahoma City leaves much to be desired. Cox is very involved in the community, their benefits are great, tuition reimbursement, 401K, pension, vision, medical, and dental all on day one! Cox even has an employee fund in the event an employee encounters a hardship; not to mention the steep discount on cable and internet. My advice is just do not work for technical support and you will be very happy.

Cons

With attrition rates of well over 80%, the technical support department in Cox Oklahoma is one of the worst places work. Work/life balance in near non-existent, there is no opportunity for movement within the company unless you move to another state, the left hand of senior management doesn't know what the right hand is doing and unfortunately, their HR department has no room to exercise authority or have an opinion outside of what is given to them. Morale is low and if you dare try to have an original thought of your own you will not fit in.

Advice to Management

Get over yourselves

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  1. Death of a Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer II in West Warwick, RI
    Former Employee - Network Engineer II in West Warwick, RI

    I worked at Cox Communications full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount on CABLE TV Internet and Telephone

    Cons

    Management ..The "TEAM "creates total Anxiety and Stress in the department bully the staff on a daily basis . Training is not offered as they show savings within their budget to the directors and vice presidents , this kills the moral and also limits the staff in its abilities to support the network .Managers and Supervisors cannot support staff in a outage situation and are told from Vice presidents to "get off the dance floor and manage from the balcony "

    Advice to Management

    Training . you need trainng and people skills . Take care of your staff and it will take care of you . Stop micromanaging every process , wouldn't you like to sleep at night ?


  2. Helpful (1)

    Cox started out as a family oriented company, but due to consolidation of resources has become more AT&T.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Account Executive in Pensacola, FL
    Former Employee - Commercial Account Executive in Pensacola, FL

    I worked at Cox Communications full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    It has great pay and benefits.

    Cons

    It became too political and too much large the large corporate telecom companies.

    Advice to Management

    Make good, logical personnel choice without playing favorites.


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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