There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

Helpful (3)

Tiring

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Oklahoma City, OK
Current Employee - Anonymous Employee in Oklahoma City, OK
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Cox Communications full-time (More than 3 years)

Pros

Cox is not a bad company to work for however their technical support department in Oklahoma City leaves much to be desired. Cox is very involved in the community, their benefits are great, tuition reimbursement, 401K, pension, vision, medical, and dental all on day one! Cox even has an employee fund in the event an employee encounters a hardship; not to mention the steep discount on cable and internet. My advice is just do not work for technical support and you will be very happy.

Cons

With attrition rates of well over 80%, the technical support department in Cox Oklahoma is one of the worst places work. Work/life balance in near non-existent, there is no opportunity for movement within the company unless you move to another state, the left hand of senior management doesn't know what the right hand is doing and unfortunately, their HR department has no room to exercise authority or have an opinion outside of what is given to them. Morale is low and if you dare try to have an original thought of your own you will not fit in.

Advice to Management

Get over yourselves

Other Employee Reviews for Cox Communications

  1. Helpful (1)

    Unprofessional recruitment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There are no pros that I can think of. Would not recommend anyone apply here

    Cons

    Unwilling to reschedule my interview even after I informed that my husband was undergoing a kidney transplant. Would definitely not want to work for a company like this.

    Advice to Management

    none


  2. Very positive experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cox Communications full-time (More than a year)

    Pros

    -Fanastic and laid-back work environment. -They really take care of their employees. -Perks: free or discounted cable, internet, and phone service. Benefits begin the first day of hire; game room with a pool table, tvs and air hockey; on-site cafeteria. -They are very accommodating and make it very easy to request for time off.

    Cons

    -Some supervisors are incompetent and unhelpful. -The work can be monotonous.


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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