Cox Communications
3.3 of 5 570 reviews
www.cox.com Atlanta, GA 5000+ Employees

570 Employee Reviews (View Most Recent)

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Great company with unknown future

Director (Current Employee)
Wichita, KS

ProsFree cable, phone and Internet service. Smart and team oriented co-workers. Interesting and fast paced industry. Autonomy for most roles.

ConsMature industry struggling to grow. Not the fastest to market with products. Constant price increases are contributing to customer loss. Hiring freeze across entire company (with few exceptions) is stressing out workforce. Lots of consolidations and reorganize right now is creating an increased political culture.

Advice to Senior ManagementBe more transparent about selection process with reorganization efforts. Stop dual reporting and have all field functions report to corporate.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    I couldn't imagine working for another employer

    Technical Support Representative (Current Employee)
    Omaha, NE

    I have been working at Cox Communications full-time for more than 3 years


    Pros: Supportive, friendly management, not as micromanaged as other similar companies,… Cons: The attendance policy is ridiculously strict. It's not the amount of time allotted that is ridiculous, but… Advice to Senior Management: Although having a strict attendance policy is understandable in a call center environment, sometimes "life" happens. Please… Yes, I would recommend this company to a friend More
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    Excellence

    Technical Support Representative (Former Employee)
    El Cajon, CA

    I worked at Cox Communications full-time for more than 10 years


    Pros: The people are so friendly Cons: Not of enough people to do the work load. Advice to Senior Management: Hire more employee's Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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