There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

It is a great place to work

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Phoenix, AZ
Current Employee - Customer Service Representative in Phoenix, AZ

I have been working at Cox Communications

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Competitive Pay and benefits Room for advancement Great leadership feedback They will help pay for your school and degree Great people/ camaraderie

Cons

The job can get stale at times. Changes from leadership are not always provided to floor representatives prior to rolling them out.

Advice to Management

Keep up the good work. Show a little more interest in developing online relations with customers by providing funding in this area.

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  1. Helpful (2)

    A good place to work considering.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Cox Communications

    No opinion of CEO
    No opinion of CEO

    Pros

    Environment and most employees are motivated

    Cons

    Not very organized. Weak middle management


  2. Helpful (2)

    Average

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer Concierge in Atlanta, GA
    Former Employee - Dealer Concierge in Atlanta, GA

    I worked at Cox Communications

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great environment, great people, great perks and recognition events were stellar. Some senior management was very hands on which is rare

    Cons

    Unfair treatment, favortisn, unfair promotions, politics, standards, metrics, working on the weekends. Changing of duties and titles without proper training

    Advice to Management

    Listen to your plotted feedback. They are the backbone to the company. Their needs/desires and keeping them happy is critical to company success and can reduce turn over


There are newer employer reviews for Cox Communications
There are newer employer reviews for Cox Communications

See Most Recent

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