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Helpful (1)

It just gets better with time

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Mobile, AL
Current Employee - Anonymous Employee in Mobile, AL

I have been working at Cpsi full-time

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great medical, dental, and other benefits. Laid back, employee driven management style. CPSI cares about it's employees to the point of overlooking small things in favor of keeping good people. Although no longer the "small family company" it once was, it is not a large corporation that has forgetten its people.

Cons

Because all management is from within, all new hires are in a entry level position and turnover can be quite large as they leave us to go to other companies. This also makes the incoming workforce usually right out of college with this being their first "real" job. CPSI tries to meet expectations of their employees whenever possible, but is not always able to do so.

Advice to Management

Look at compensation for all employees, not just raising it for new hires to try and keep them. Also, allow the training process to encompass more than one division so everyone knows what everyone else supports.

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  1. Helpful (3)

    Poor

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist in Mobile, AL
    Current Employee - Implementation Specialist in Mobile, AL

    I have been working at Cpsi

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Insurance, travel, co workers, benefits, that's it

    Cons

    Pays crappy, management sucks, promotions are dumb,

  2. Helpful (6)

    It's a mediocre paycheck for a mediocre work experience

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mobile, AL
    Current Employee - Anonymous Employee in Mobile, AL

    I have been working at Cpsi

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good healthcare, has ok dental, and available vision coverage. Pay is decent for Mobile. There are some good people at the rep level. Good about letting employees use vacation w/o issue

    Cons

    An overall crummy place to work
     Management doesn't know the meaning of the word.
    Leadership is non-existent.
    Training process leaves employees barely capable of doing their job.
    Promotions are not merit based, or experience based. It all comes down to politics, friendships, and a popularity contest.
    Support documentation is as weak as the outdated code. There is no true 'support' documentation. Just the mediocre, incomplete, and inaccurate training manuals that are produced for customers. Morale is, and stays in the toilet.
    Pay is about 1/2 of our competitors. Even experienced reps and managers receive major pay increases when leaving for a competitor.
    The company sees jobs here as starter jobs, and its expected that employees will leave after getting a couple years experience.
    Despite repeated cycles of mass exodus from all departments, including managers, they still don't get it or make efforts to fix things.
    I have watched the rapid decline over the past few years, and wish I had been one of the first to leave, instead of seeing how it is now.
     Upper management has given up any pretense of caring about the reps.
    Instead of monthly meetings to celebrate longevity awards, accomplishments, and name employee of the month, we're lucky to get a link to a document on a shared folder listing these things. Frequently, these are only published quarterly.
    CPSI has had a churn and burn approach to hiring. Get as many bodies behind desks as possible, then travel them until they quit after less than 2 years.
    For a group that hires on average 2-3 classes a year of 15-30 people, our staffing is usually less than 60 people somehow.
    They don't understand that if you fly out on Sunday at before 8 am, come home on Friday after 9 pm for 2-4 weeks in a row, all while getting paid diminishing half-time over 40 hours, that people will get fed up and quit.
    For a company with huge profits, tens of millions in the bank, and strong future projections, they employ any loophole or trick to not pay their employees an industry competitive wage.
    Interdepartmental bickering, mistrust and blaming are standard.
    Zero team concept - managers will even publicly advise their employees "do not trust anyone."
    Upper management is absent. Oblivious or uncaring. Self-preserving. Untrustworthy. Hypocritical. Completely devoid of any idea what leadership is. Upper management is ivory towered far beyond the size of the company. Unwilling to take advice, criticism, or make changes

    Advice to Management

    Pay better wages to attract and keep better employees. Recognize that traveling 50-70% is not a job perk or popular. Lay out installs to match staffing levels. take an honest look at how things are now, admit that it's bad, and fix it

There are newer employer reviews for Cpsi
There are newer employer reviews for Cpsi

See Most Recent

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