Cracker Barrel

www.crackerbarrel.com
Employer Engaged
There are newer employer reviews for Cracker Barrel

 

Always changing. . . . never sitting still. . .

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Restaurant Manager in Atlanta, GA
Current Employee - Restaurant Manager in Atlanta, GA

I have been working at Cracker Barrel full-time (more than 3 years)

Pros

Very strong company that continues to outperform the rest of the casual dining industry. Not worried about company going under and losing a job that way.

Cons

Crazy amount of paperwork. Some DM's are almost too "hands on". Almost too much communication is expected.

Advice to ManagementAdvice

In training, we were taught that the guest, actually, is not always right. For whatever reason, though, any guest complaint that comes through nearly always is automatically penalty status without ever checking to find out what actually took place. If you want to give a Gold Card to everyone, fine. Please don't take it out on your managers if you are not going to do due process.

Recommends
Positive Outlook
Approves of CEO

649 Other Employee Reviews for Cracker Barrel (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Fast paced, decent management, sorry co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Perry, GA
    Former Employee - Server in Perry, GA

    I worked at Cracker Barrel full-time (less than a year)

    Pros

    DECENT pay SOME hours. 50% off food during the shift if they feel you need it. Smiles are all around, but they're fake.week of training.

    Cons

    Sorry co-workers , have to stay an hour or more late every shift for...god knows what. terrible shifts, all the good shifts are given to the favorites

    Advice to ManagementAdvice

    Stop trying to make this place a fast food resteraunt

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    If you like being screamed at all day by management, this is the job for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PAR III Server in Marion, IL
    Former Employee - PAR III Server in Marion, IL

    I worked at Cracker Barrel full-time (more than a year)

    Pros

    Easy to pick up more hours. That's the only good thing I'll say about them.

    Cons

    I've worked at 2 different stores for a total of 3 years. The last store I worked at was HORRIBLE! I had panic attacks driving to work. Employees are constantly bullied and yelled at by the a**hole GM.
    He has put his hands on (at least) 2 servers (meaning he SHOVED 2 servers) corporate got involved in both cases and nothing was done. I don't care how good the tips were, nothing is worth being treated like that. Also, there is no automatic gratuity for parties, servers get shafted on Sundays with church crowds that don't tip. The company genuinely does not care about it's employees. Servers are a dime a dozen, so if you don't like the way you're treated, quit. That's your only option.

    Advice to ManagementAdvice

    None. Management in that company is a joke.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Cracker Barrel

Work at Cracker Barrel? Share Your Experiences

Cracker Barrel

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.