Cracker Barrel

  www.crackerbarrel.com
  www.crackerbarrel.com
There are newer employer reviews for Cracker Barrel

2 people found this helpful  

Constantly bullied and management ignores everything.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Hostess in Macon, GA
Former Employee - Hostess in Macon, GA

I worked at Cracker Barrel part-time (more than an year)

Pros

Managers would work with you if you needed help. Some guests were fun to talk with. When work was steady, time would fly. If you wanted a raise, it was fairly simple to receive one because all you had to do was take a test online.

Cons

Schedule was hardly ever right. I'd be called in early to work and stay late or called to not come in at all because business was so slow, or either be cut early and end up working 2 hours. Managers did not look at the "time off" book when making schedules and I rarely got any vacation when requested. Often I was made to bus tables, and get drinks for guests, even though I was only a hostess. I did not receive the pay that a bus boy did nor did I receive tip sharing. Several times a shift waitresses would claim I skipped their section on purpose and tell management I wasn't doing my job correctly. Some guests would request 4 chairs even if it was only 2 guests. I was called racists by a guest once when I took the guests in front of the podium to their seat instead of him, whom was standing to the left of me and the other guests. The location was horrible; my car was broken into suspectedly an employee. When shift change came, whoever was working hostess before me would not complete their tasks but were allowed to leave, leaving me with double the amount of work to do. Issues like this were never addressed by management of any kind.

Advice to ManagementAdvice

Focus on schedule regulating. It was not fun working to 11pm one night and being expected to be back at work at 8 in the morning. Sit down with employees when co-workers can not get along and try to find a solution. Hide the camera video somewhere employees can't see the tapes. This led to my car being broken into.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

574 Other Employee Reviews for Cracker Barrel (View Most Recent)

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  1.  

    Manager turnover is not their concern...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Harrisburg, PA
    Former Employee - Associate Manager in Harrisburg, PA

    I worked at Cracker Barrel full-time (more than 5 years)

    Pros

    Great pay, benefits and benefit co-pay is average for restaurant biz. They keep their restaurants in good repair. Decent mgr. training. Majority of the guests and employees are super. Restaurants do very good sales. Retail adds diversity to your management experience.

    Cons

    High mgt. turnover from top to bottom. Creates a atmosphere of fear for your job. Do not plan a long career at the Cracker Barrel. They WILL find a way to get rid of you. Real World at the Barrel:
    1.) Profits
    2..) Guests
    3.) Employees
    4.) Your manager career and quality of life - DEAD LAST.

    Expect to have your DM on the phone before or during every shift micro managing your day. He will create lots of expectations for your shift. To much busy work to run a great shift. Corp. has a shotgun mentality to fix problems. Everyone chasing different rabbits. I cannot recommend .theBarrel

    Advice to ManagementAdvice

    Hire restaurant operators to run the company. To many pencil pushers in charge. It is no wonder Bigalari Holding Company has latched on to Cracker Barrel. You treat the store level managers and employees like dirt.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great coworkers,horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Chattanooga, TN
    Current Employee - Server in Chattanooga, TN

    I have been working at Cracker Barrel full-time (more than 3 years)

    Pros

    Awesome group of people to work with
    Daily cash on hand for servers
    very flexible schedule
    Easy to learn menu

    Cons

    In store management horrible with 1 or 2 exceptions
    paychecks are little to nothing
    Corporate has no idea of what's really going on in stores
    mistreatment all around from managers from in store to corporate
    Benefits are a joke
    If you average exactly 40 hours and up you will keep your benefits but if they drop for a short time then you lose them

    Advice to ManagementAdvice

    Don't cuss at your employees
    Ask your employees for feedback rather than just your store manager who will lie to make himself look to be a better leader
    actually pay your servers. Servers are NOT contractors. Without servers you wouldn't have a business. Everyone else gets paid. PAY your servers!!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Cracker Barrel

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