Cracker Barrel

  www.crackerbarrel.com
  www.crackerbarrel.com
There are newer employer reviews for Cracker Barrel

 

It's like a love-hate relationship!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Am Restaurant Server in Lebanon, TN
Current Employee - Am Restaurant Server in Lebanon, TN

I have been working at Cracker Barrel part-time (more than 3 years)

Pros

Really Good money to be made during the months of November-January
If you need to pick up extra days for extra money, you can
Some good managers out there
Cracker Barrel can get busy, so they keep you moving, day goes by faster, the more busy they are
Good benefits if your a Par 4... also like the whole Par system
Good job for someone coming out of high school

Cons

Some guest can be rude, you have to ignore it
Some guest may not tip, you have to ignore it
you may be scheduled until 3pm, but won't be leaving at 3pm, it varies. so no exact time you will leave for the day, or night
the money you make varies, never know how much you can or can not make for a week
walking, walking, and more walking
any resturant work is not easy
not a good job/career for long term
I would recommend this job to a friend, but would tell them not to stay too long, this job can get frustrating at times, and you are very tired after a long day at the Barrel

Advice to ManagementAdvice

Be more respectful, we may not make as much money as you, but we are still equal, treat us all with respect, we are all human and everyone makes mistakes. put your self in our shoes, treat others the way you would like to be treated! the guest are not ALWAYS right, their are some dis-honest people out there. please stop with the yelling, we are not children, and even with that said, no person, or children like to be, or deserve to be yelled at! we need to hear that we are doing a great job, more positive feedback! We as servers feel some of the managers treat us as we are never good enough! Its always, servers do this, servers do that, servers don't do this, servers do more, servers, servers, servers!! I will admit there are some managers that help out when you ask them, and I am thankful for each and every one of them that help, and not just stand back and yell at us!

Recommends
Negative Outlook
No opinion of CEO

567 Other Employee Reviews for Cracker Barrel (View Most Recent)

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  1. 1 person found this helpful  

    Gift Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gift Shop Sales in Bourbonnais, IL
    Former Employee - Gift Shop Sales in Bourbonnais, IL

    I worked at Cracker Barrel part-time (less than an year)

    Pros

    Meeting people from all over the world. What awesome people come into Cracker Barrel!

    Cons

    Based on what the company once was, and how it was run, Cracker Barrel now is not a friendly nor welcoming place to work. It is a place where the staff is required to sell so many items per shift, and make so much $$$ per shift. If the staff doesn't make these quotas, you are written up and or your oh so few weekly hours are cut even more. And what do you get for all of this pressure and stress, a minimum wage and other staff who back stab you for even trying to do well. I would love to say that Cracker Barrel has even remotely an ounce of caring for it's employees, but this is far from the truth, And actually, they get some wonderful people to work for them, but alas they do not stay as there is absolutely no future or enjoyment working for this company. This is definitly not a job for a beginner or a oldster, and sadly, if it keeps going like it is, I don't see a future for this company.

    Advice to ManagementAdvice

    There is nothing to say because it is corporate that dictates what the management imposes onto the staff. Tha management is greatly stessed as well. This company is not employment friendly!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    This is not a fast food place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Am Restaurant Server in Albuquerque, NM
    Former Employee - Am Restaurant Server in Albuquerque, NM

    I worked at Cracker Barrel part-time (less than an year)

    Pros

    Most of the servers are nice, some management can be nice. 50% off of food during your shift.

    Cons

    Managers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to
    make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time.

    Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison.

    They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager.

    Love the food, but don't work there if you can help it!

    Advice to ManagementAdvice

    Treat you employees like people, not expendable items. Lose the bonus for managers and let sales look after themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Cracker Barrel

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