492 Employee Reviews (View Most Recent)

Sort: Rating Date

 

worst restaurant job I've had in 30 years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Am Restaurant Server  in  Tampa, FL
Current Employee - Am Restaurant Server in Tampa, FL

I have been working at Cracker Barrel part-time for more than a year

Pros

None that I can think of....

Cons

-poor customer service: "one stop shop" means you give your order the minute you hit your chair, you get slapped with your bill when your food comes, and we are NOT to engage you in conversation, because they want you OUT of there in 29 minutes, so they can fill the table again
-how do YOU feel, as the "guest" about unused butters, jellies, honey, creamers being used over & over again, even if they fell on the floor??
-you rarely see your original server, because we have to run food to someone else's table, and we can't get back to you
-filthy flatware, dishes, glasses, coffee cups...they don't take the time to clean/drain the dishwashers...I've found muffins inside of coffee cups that are supposed to be clean...
-tips are average of $1 per person
-looking for a REAL job, they're just hard to find, but embarassed to be serving here -this isn't customer service, this is salmonella waiting to happen...

Advice to ManagementAdvice

put your money where your mouth is, and start treating your "guests" AND your employees the way you claim you do in your employee manual....

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Cracker Barrel

  1.  

    Dishwasher at CB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher  in  Jacksonville, FL
    Former Employee - Dishwasher in Jacksonville, FL

    I worked at Cracker Barrel part-time for more than 3 years

    Pros

    this is only good for someone who is in college.

    Cons

    would not recommend being a dishwasher for the rest of your life

  2.  

    Good job for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Huntsville, AL
    Former Employee - Hostess in Huntsville, AL

    I worked at Cracker Barrel part-time for more than a year

    Pros

    good job for part time

    Cons

    busy and felt overlooked by management

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Cracker Barrel.

Worked for Cracker Barrel? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.