Cracker Barrel

www.crackerbarrel.com
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There are newer employer reviews for Cracker Barrel

 

It's an ok part time job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Skill Trainer/Sales Lead
Current Employee - Retail Skill Trainer/Sales Lead

I have been working at Cracker Barrel part-time (more than a year)

Pros

Pretty good training in most cases. Decent compensation.

Cons

I work retail and they can be a little ridiculous in their expectations of selling. People come there mostly to eat and then we're supposed to convince them to buy a bunch of stuff every time too. It can be frustrating when the numbers are low and there's nothing you can do but you get yelled at. The scheduling can be really frustrating too.

No opinion of CEO

640 Other Employee Reviews for Cracker Barrel (View Most Recent)

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  1.  

    Always sending someone home early leaving you short staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Grove City, OH
    Former Employee - Server in Grove City, OH

    I worked at Cracker Barrel full-time (more than 3 years)

    Pros

    Good training, offers full time employees benefits, not so hard to request days off or vacation time.

    Cons

    Must work average of 32 hr week to qualify for insurance and even if you've been there for years, they will send you home often resulting in loosing insurance. Locks up things like maple syrup, honey, chemicals, and you have to find manager to get needed items. Makes you carry clear plastic purses so they can make sure you are not taking steaks. Locks the door after closing, and then holds you hostage while they lock themselves in office to count drawers getting angry if you sit on clock until they allow you to leave. Gives you endless side work and daily cleaning responsibilities, but makes you clock out on time when you try to finish them all. And if they send you home early, your unfinished work gets left for remaining employee. If there is a party of 10 but 5 are kids or babies, you still have to split the table with another server. No matter what!

    Advice to ManagementAdvice

    This is my advice to any person thinking on becoming a manager. You will never have any kind of job security , not one of you lasted at the same store more than one year. They will wait until you buy a house near your new store, put your kids in school and than transfer you for no reason. And if it is policy to look through employee's purses, make them open up their coats, before walking them out the door , then the message you are sending is "you have to be checked out because you will steal from us, even if you have been there for years, " this brings low moral, and causes resentment . I never saw a employee steal, but I saw managers steal out the back door once.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Always interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Burlington, NC
    Former Employee - Server in Burlington, NC

    I worked at Cracker Barrel full-time (more than a year)

    Pros

    The company is structured very well, with a fairly lengthy training program to ensure employee competence and preparedness. Managers are very flexible and willing to work with employees. The staff for the most part was very helpful and willing to help fellow employees

    Cons

    There is little room for growth, but that is understood going into the company. Far too many unreliable employees in the front of the house. The management stresses "server walk" too much, to the point where it can interfere with personal obligations while on the floor.

    Advice to ManagementAdvice

    Hire better qualified employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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