Cracker Barrel

  www.crackerbarrel.com
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485 Employee Reviews (View Most Recent)

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If you like fast paced structure you will excel

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - PAR III Server  in  Stuart, FL
Current Employee - PAR III Server in Stuart, FL

Pros

I love how much they care and focus on the guests. they are not customers, they are guests. They help you better yourself with evaluations, and they give you a lot of training. it is also very fast paced so your tables turn quickly.

Cons

There is always a lot of people working at one time, so working space is small and you are constantly moving. You also have to show your managers how good you are before they will give you lots of tables, which usually takes a month. There are also a lot of rules and structure. I personally excel in that environment, because you know exactly what to do and how to do it.

Advice to ManagementAdvice

My advice to management is to talk to your employees and get involved, that way they feel more connected to the company, resulting in lower turnover, and so they feel comfortable talking to you.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for Cracker Barrel

  1.  

    This company is not worth working for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager  in  Louisville, KY
    Former Employee - Restaurant Manager in Louisville, KY

    Pros

    Based upon my observations, and the work required versus the pay, there no pros to this company.

    Cons

    Long hours, poor quality of life. Executives like Doug are out of touch. RM's like Walter make promises they don't keep, even when you are a succeeding repeatedly. If your pay get to high, they find a way to let you go and then can't explain it in court. Wouldn't let me take vacation, but refused to pay me for it.

    Advice to ManagementAdvice

    Poorly run company. I wasn't impressed. I worked for them for 6 years and saved to their bottom line money every year. I was let go but no one could explain it to me from Cracker
    Barrel. Even at the court hearing, the court officer couldn't understand Cracker Barrel's explanation for letting me go. Amazing. When I talked to some of some former regulars at a krogers and a target, both parties had informed me how the service, the quality of food had gone downhill.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager
    Current Employee - Retail Manager

    Pros

    Great Guests (customers), Never a dull moment always lots to do, Variety of product.

    Cons

    Long Hours, No other management in retail to assist with workload, Challenging payroll vs task and floor coverage

    Advice to ManagementAdvice

    Help us have it all by providing us realistic payroll to accomplish the excellent service our guests deserve and complete tasks effectively and to directive so that the message of guest first is not shadowed by tasks and payroll issues.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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