Crate & Barrel

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278 Employee Reviews (View Most Recent)

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1 person found this helpful  

Long Term Retail OPtion

Furniture Sales Representative (Current Employee) Boston, MA

ProsFlexible career tracks, humane managers, and fun, creative, intelligent co-workers.

ConsSince recent re-org, the flexible career track is now in question. Current top down, one-size-fits-all corporate direction makes me question my continued track, plus seems to ignore the individuality from store-to-store that made this brand as successful as it has been to date.

Advice to Senior ManagementSPEAK UP TO CORPORATE and YOUR REGIONALS. The individual managers need to stop being "yes-men" and make it clear the stores' needs! NYC area needs to re-train their managers to not treat their staff with indifference and GET ON THE SALES FLOOR.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    I barely escaped a socio-path in Roseville, CA

    Sales Associate (Former Employee) Roseville, CA

    I worked at Crate & Barrel full-time for more than 5 years


    Pros: The old Crate&Barrel The old legendary customer service The old product The old collaborative… Cons: Where do you start? In my particular case, the incompetent, paranoid not especially talented store manager in Roseville, CA. This manager has committed such blatant… Advice to Senior Management: Quit. Get out. Most of you are not talented at Customer Service, even with those new cheat sheet index cards. EIther you have it or… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Corporate America at its worst

    Anonymous Employee (Current Employee) Beverly Hills, CA

    I have been working at Crate & Barrel for more than 3 years


    Pros: Great health insurance (for now) Cons: Low retail salaries used to be balanced out by an enjoyable, creative work environment that encouraged individuality. The recent desperate measures taken by Sasha… Advice to Senior Management: Review history of other companies that have tanked. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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