Crawford & Company

www.crawfordandcompany.com
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Helpful (1)

A data center generalist---performed all duties

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Previous Data Center Manager in Tucker, GA
Former Employee - Previous Data Center Manager in Tucker, GA

I worked at Crawford & Company full-time (more than 10 years)

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

State of the art facility and equipment refresh every three to five years

Cons

Some long hours which is expected in the I.T. world but without personnel backup to relieve me to get rest.

Advice to Management

Stay away from new bleeding edge technology. Respect and depend on your valued employees

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  1. Helpful (5)

    Once innovative, a leader in the US and global markets, employee centered; now, no longer stands out in the crowd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Claims Adjuster
    Former Employee - Field Claims Adjuster

    I worked at Crawford & Company full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None; other than a struggling and mismanaged IT department has occasionally developed proprietary internal claims software.

    Cons

    Name it! No concerns for employees, horrible benefits (if provided), bloated management that can't steer a straight course, crappy pay and work conditions.

    Advice to Management

    Jeff Bowman - stop the incestuous hiring of board members, trim Atlanta's fat, go back to basic claim handling, invest in your employees, provide a good wage, stop giving away the farm to clients with things like unlimited free mileage and unsustainable hour rates, flat rates. And, for heaven's sake, stop the service credit nonsense where you in effect are paying companies to use Crawford & Company for partnership. Finally, make sure that you have people in lower management positions that know something about claims, deliver not only a timely report but how about a quality report. I wish you the best of luck. You've been trying to steer that aircraft carrier in the right direction since one of your predecessors nearly destroyed the company. You still have a long way to get her running into the wind. You and the board need to consider that a company can't expect much when you ladle on the gravy for your clients but shovel garbage to your employees. Until you change, you will continue to hemorrhage quality employees like you have and you will be left with the vapid and unskilled.

  2. Heavy work load, often working evenings and weekends.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crawford & Company

    Pros

    Steady work flow, no slow or down time with this company.

    Cons

    Production is critical, and meeting deadlines is also critical.

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