Credit Acceptance

www.creditacceptance.com
There are newer employer reviews for Credit Acceptance

 

Great Workplace, Amazing Team

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Credit Acceptance

Pros

Great work / life balance, great people to work with, lots of exposure to different levels of management, career path is unlimited if you seek longevity with the company

Cons

Have to be able to adapt to a constantly changing environment, some projects seem repetitive, benefits are just okay, and no more holiday parties!

Recommends
No opinion of CEO

71 Other Employee Reviews for Credit Acceptance (View Most Recent)

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  1. 2 people found this helpful  

    Not a good environment to work in. Your not valued as an Employee. They make you feel like your walking on egg shells.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bill Collector
    Former Employee - Bill Collector

    I worked at Credit Acceptance

    Pros

    The only pros I can think of working for Credit Acceptance is the salary. Starting rate use to be $14. Because of the economy, friends have told me they now start you off anywhere from $9.50 to $12.00 depending on your collection experience.

    Cons

    Horrible place to work for and hectic working hours. Hours 5:00am till 9:00pm. Six days aweek. Some shifts are from 12noon to 9pm plus weekends and holidays. They are only closed 2days a year for Christmas and 4th of July. They work you to the bone, and expect you to be greatful to them because they are paying you. Performance reviews are monthly, threatening, and stressful. You feel like your walking on egg shells and you can be fired for anything at anytime. You have to read off a script to the customer and if you slightly get off the script, you get dinged for it on your "Performance Review". If you dont make bonus, it's an automatic "your not a good collector". It's a cut throat environment. Your rated on how many promises you get from customers and how many promises are kept. Other employees steal your promises just to make goal and bonus, management doesnt do anything about even though they say it's addressed. No team work only "You have to look out for yourself just to try to hold on to your job".

    Advice to ManagementAdvice

    Treat your employees the way you would like to be treated. You can't buy Loyalty it's something that is earned. Your $14 an hour is not enough to put up with all that you make your employees put up with. YOUR TEAM LEADERS NEED A TRAINING IN"PEOPLE SKILLS" BECAUSE MOST IF NOT ALL DON'T HAVE ANY. LEADERSHIP STARTS FROM THE TOP......

    Doesn't Recommend
    Disapproves of CEO
  2.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Area Manager
    Current Employee - Market Area Manager

    I have been working at Credit Acceptance

    Pros

    Great culture, good management, more than fair compensation

    Cons

    none, that i can see at this point

    Advice to ManagementAdvice

    keep it up, you're doing very well

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Credit Acceptance

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