Credit Acceptance

  www.creditacceptance.com
  www.creditacceptance.com
There are newer employer reviews for Credit Acceptance

 

Great place to work and getting better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Leadership in Southfield, MI
Current Employee - Leadership in Southfield, MI

I have been working at Credit Acceptance full-time (more than 8 years)

Pros

Complete meritocracy. If you are talented and hard working, you WILL succeed here. Promotes from within and rewards hard work. Cares about people and is getting more involved in community work in 2012. Great company.

Cons

Not for those who want a place to hide or do the bare minimum to get by. This place is for driven professionals who want to be part of one of the best companys in the country.

Advice to ManagementAdvice

Keep doing what you're doing. There will always be those who won't appreciate what it means to keep the company healthy (in terms of long term security and opportunity for all)

Recommends
Positive Outlook
Approves of CEO

67 Other Employee Reviews for Credit Acceptance (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    CAC knows how to make money and pays well but the people skills need A LOT of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Southfield, MI
    Former Employee - Supervisor in Southfield, MI

    I worked at Credit Acceptance full-time (more than 3 years)

    Pros

    - Very good pay, a lot of responsibility put on employees, very casual work environment, good opportunities for advancement, CAC prefers to hire/promote internally, a growing company with competent leadership, very open communication from top to bottom.

    Cons

    - Difficult work atmosphere, far too much distrust amongst employees and leadership, high turnover rate, terrible camraderie, no holiday parties, no offsite team building, a no-frills company that prefers to throw cash at employees in lieu of strengthening team ethics, one or two mistakes over the long term will define a person's performance, not very active in the community.

    Advice to ManagementAdvice

    Overall good experience gained and good money earned working here, but CAC mostly came off as a body shop with too much turnover and distrust to build long-lasting, meaningful loyalty with most of its employee base. CAC's leadership needs to genuinely value employees and not take the attitude of "if you don't like working here, leave"

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Sales grinder organization with performance metrics designed to harvest all your new customers then spit you out

    • Culture & Values
    • Career Opportunities
    Former Employee - Market Area Manager in Florida City, FL
    Former Employee - Market Area Manager in Florida City, FL

    I worked at Credit Acceptance full-time (more than 3 years)

    Pros

    Great Benefits and excellent financial services for customers that really need auto financing.

    Cons

    Outdated management team that does not value it's sales force and uses books, like Good to Great, to pump up the sales staff. The DOS in southern Florida is an old car dog that runs his team like he used to run his car lot, which is now out of business. Severe lack of leadership in Florida. Once you stop enrolling new accounts your fired no matter how good you are.

    Advice to ManagementAdvice

    Instead of blaiming your sales staff for lack of performance, invest some training and restructuring towards your middle management's lack of leadership. Credit Acceptance is not one of the best places to work!

There are newer employer reviews for Credit Acceptance

Work at Credit Acceptance? Share Your Experiences

Credit Acceptance

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.