There are newer employer reviews for Cricket Communications

3 people found this helpful

Used to be the ideal company to work for...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager Indirect Accounts in Houston, TX
Former Employee - Manager Indirect Accounts in Houston, TX

I worked at Cricket Communications full-time (more than 5 years)

Pros

Great pay, benefits, and perks....

Cons

Very political. Too many fire drills. Lots of drama. Lack of communication from the top down.

Recommends
Negative Outlook
No opinion of CEO
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  1. 5 people found this helpful

    Glory Days Are Over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer II in Nashville, TN
    Former Employee - RF Engineer II in Nashville, TN

    I worked at Cricket Communications full-time (more than 10 years)

    Pros

    Very intelligent and talented people work in all areas of the company. Benefits are truly amazing and the pay is very good.

    Cons

    The ideas and culture that made this company great no longer exist. As people elevate through the ranks, they are often replaced with people of lesser skills and capabilities. Over time, this weakens the entire organization.

    Advice to ManagementAdvice

    Need to focus more on the business and Wall Street rather than all of the diversity nuances. Cash flow positive and actual profit should be the driving force rather than trying to be a pop cultural icon of the community. Also, decentralize the budgeting process to make low level managers accountable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 7 people found this helpful

    Leadership changes have eroded the work environment at Cricket.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Indirect Sales Representative in Saint Louis, MO
    Former Employee - Indirect Sales Representative in Saint Louis, MO

    I worked at Cricket Communications full-time (more than 3 years)

    Pros

    Some flexibility in work schedule in this position....as allowed by managers.

    Cons

    Upper management ignored the field reps and were critical of the indirect dealers who have taken over the costs of providing Cricket locations to the market. Upper managers allowed a bullying mentality from lower lever managers and left the field team with out a voice or protection.

    Under the recent leadership some "team members" are lavished upon while others are ignored.

    Advice to ManagementAdvice

    Bring in leaders who can help reach the goal of making Cricket one of the 100 Best Places to Work. It will translate into the customer service and sales you are looking for at the door level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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