There are newer employer reviews for Cricket Communications

Helpful (1)

Was good company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Premier Representative
Current Employee - Premier Representative

I have been working at Cricket Communications full-time (more than 3 years)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Pretty good working environment. Good employees Good pay and benefits. Most of upper managment was very good. Learned a lot. Good experience for future.

Cons

They stopped thinking of customer service and went for the all mighty dollar. Dont get me wrong a company is in business to make money. Customer service is where you creat loyalty and they lost loyalty.

Advice to Management

Cant give advice to Managers because all they are doing is trying to keep up with unrealistic goals and unhappy customers.

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  1. Great Job friendly staff !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Buffalo, NY
    Former Employee - Sales Representative in Buffalo, NY

    I worked at Cricket Communications full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work enviorment, fun employee activities, lunch ins. Managment was great in my location.

    Cons

    Most of the employess been there over 10 yrs and no seniority. No room for growth unless you have a BA. Must submit your hrs of work on time or you wont get paid theres no time clock. Customers will screem at you so be patient, lol!!

    Advice to Management

    Great Job Keep it Up !!!

  2. Helpful (3)

    Used to be the ideal company to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Indirect Accounts in Houston, TX
    Former Employee - Manager Indirect Accounts in Houston, TX

    I worked at Cricket Communications full-time (more than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great pay, benefits, and perks....

    Cons

    Very political. Too many fire drills. Lots of drama. Lack of communication from the top down.

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