There are newer employer reviews for Cricket Communications
There are newer employer reviews for Cricket Communications

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Helpful (1)

Was good company to work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Premier Representative
Current Employee - Premier Representative

I have been working at Cricket Communications full-time (More than 3 years)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Pretty good working environment. Good employees Good pay and benefits. Most of upper managment was very good. Learned a lot. Good experience for future.

Cons

They stopped thinking of customer service and went for the all mighty dollar. Dont get me wrong a company is in business to make money. Customer service is where you creat loyalty and they lost loyalty.

Advice to Management

Cant give advice to Managers because all they are doing is trying to keep up with unrealistic goals and unhappy customers.

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  1. Great Job friendly staff !!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Buffalo, NY
    Former Employee - Sales Representative in Buffalo, NY

    I worked at Cricket Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work enviorment, fun employee activities, lunch ins. Managment was great in my location.

    Cons

    Most of the employess been there over 10 yrs and no seniority. No room for growth unless you have a BA. Must submit your hrs of work on time or you wont get paid theres no time clock. Customers will screem at you so be patient, lol!!

    Advice to Management

    Great Job Keep it Up !!!


  2. Helpful (6)

    Rumors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Communications full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Many employees are very knowledgable.

    Cons

    Rumor has it that they are in the process of outsourcing the Operations department. This comes from a VP. Even upper management has no loyalty toward this company. They have and continue to outsource many departments within the company, and will probably be selling soon. The only people who will do well in this company are executives (who have their golden parachutes and stocks). This company doesn't stand a chance with the current CEO. Itr doesn't help matters that the CEO and largest stockholder, who is also a board member are great friends! No business sense whatsoever at the top levels of this company. Needless to say I am looking for another job.

    Advice to Management

    Instead of continuing to outsource and lay off employees take a look at the style of leadership and adjust.


There are newer employer reviews for Cricket Communications
There are newer employer reviews for Cricket Communications

See Most Recent

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