There are newer employer reviews for Cricket Communications

1 person found this helpful  

Was good company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Premier Representative
Current Employee - Premier Representative

I have been working at Cricket Communications full-time (more than 3 years)

Pros

Pretty good working environment. Good employees Good pay and benefits. Most of upper managment was very good. Learned a lot. Good experience for future.

Cons

They stopped thinking of customer service and went for the all mighty dollar. Dont get me wrong a company is in business to make money. Customer service is where you creat loyalty and they lost loyalty.

Advice to ManagementAdvice

Cant give advice to Managers because all they are doing is trying to keep up with unrealistic goals and unhappy customers.

Recommends
Negative Outlook
Disapproves of CEO

284 Other Employee Reviews for Cricket Communications (View Most Recent)

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  1. 7 people found this helpful  

    Not the same Cricket it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Denver, CO
    Former Employee - Account Manager in Denver, CO

    I worked at Cricket Communications full-time (more than 3 years)

    Pros

    Benefits
    Provided a phone and laptop

    Cons

    Not the best place to work.
    Too many office politics
    No clear direction
    Managers play favorite for promotions not actually looking at work or performance that was done
    Not one of the highest paid carriers as they claim

    Advice to ManagementAdvice

    All Leadership, in every market really needs to be reviewed. Seems that all the great managers, directors, and GMs are let go with the annual lay-offs. Too many changes, no one has a clear response for how the company is headed. Most employees feel Cricket will go under, it's just a matter of time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Toxic Work Enviroment, no direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Denver
    Current Employee - Denver

    I have been working at Cricket Communications full-time (more than an year)

    Pros

    Pay is above average for telecom.

    Cons

    Upper management treats you like crap unless you are in their little clique. Cut jobs and give you the extra work with minimal to no training. Performance reviews are based on how well management likes you and not job performance.

    Advice to ManagementAdvice

    Get a clue and treat people like human beings. Quit acting like you are better then your employees that work hard to make you and the company look good. Take some managment classes, especially ethics. No wonder you are losing money, no direction...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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