There are newer employer reviews for Cricket Communications
There are newer employer reviews for Cricket Communications

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Helpful (5)

A Wireless Rollercoaster Ride

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Operations Manager in Chicago, IL
Former Employee - Customer Operations Manager in Chicago, IL

I worked at Cricket Communications full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

A small company that encourages creative thinkers to go above and beyond the norm. Cricket believes in providing front line associates with the tools to be successful and to provide quality customer service.

Cons

In a changing wireless industry that is seeing more and more consolidation, the direction and the future of the company is not clear. With constant reorganizations that can occur twice a year, along with downsizing of talent the company does not provide a stable environment for it's current employees.

Advice to Management

Show more value to your employees and provide clear direction along with honest feedback. Constant downsizing due to numbers not hitting is not the answer to resolving the company's true issues.

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  1. Helpful (1)

    its ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative
    Current Employee - Retail Sales Representative

    I have been working at Cricket Communications part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    decent pay, fun co workers, free cell service,

    Cons

    no raises, constant change, upper management doesn't seem to know what their doing,


  2. Helpful (1)

    Good Place To Start A Sales Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Cricket Communications full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great office environment & stability. Turn over remarkably low.

    Cons

    Always behind in innovation. Customers can be tough and draining.


There are newer employer reviews for Cricket Communications
There are newer employer reviews for Cricket Communications

See Most Recent

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