Cricket Communications
2.7 of 5 248 reviews
www.mycricket.com San Diego, CA 1000 to 5000 Employees

248 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good company to work for

Sales Coordinator (Current Employee)

I have been working at Cricket Communications full-time for more than 8 years

ProsThey have a great benefits package - very competetive. They are getting better at listening to their employees.

ConsCurrent employees have NO idea what the salary range is for a position that they're interested in applying for and that is not right. Because it is not posted anywhere, the "general consensus" is that you can get offered whatever the company feels like offering you, instead of what the minimum is for a particular position.

Advice to Senior ManagementCricket needs to post the salary range for ALL job grades, like other major employers do.

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6 people found this helpful  

The company has been full of broken promises and letdowns.

Indirect Services Representative (Current Employee)

I have been working at Cricket Communications full-time for more than a year


Pros: the pay is good from the amount of work that… Cons: leadership is completely disconnected from the feild. many employees are… Advice to Senior Management: cut salaries of non-performers. what has always worked isn't working… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

8 people found this helpful  

Broken Business Model, Shrinking Customer Base & Not Profitable

Director (Former Employee)
Denver, CO

I worked at Cricket Communications full-time for more than 3 years


Pros: High-tech product line is fun/cutting-edge. Cricket has nice office locations in Denver & San Diego although they… Cons: Terrible employee experience but at least the company recognizes it. Cricket is outsourcing many departments deemed to be not core competencies so IT, real… Advice to Senior Management: Fix customer service problems & change business model to include… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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Game-changing products and services = Life-changing opportunities. Cricket is the pioneer and leader in delivering innovative value-rich prepaid wireless services with no long-term contracts. Cricket offers… Full Overview

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