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There are newer employer reviews for Cricket Communications

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Helpful (5)

Great concept, bad lower level management.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager
Current Employee - Assistant Store Manager

I have been working at Cricket Communications full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

The pay is great. They offer benefits and you meet interesting people daily.

Cons

Management is horrible. HR is given way too much power and meddles. Too much politics. Perception is everything to them. You are not rated on what you do but what is said about you by others.

Advice to Management

Focus on your front line employees. They are the bread and butter of the business.

Cricket Communications Response

Nov 25, 2013 – Senior Manager, Communications

Great feedback, thank you for taking the time to convey your insights/perspective via this Review. Although we're unable to know/see what market(s) your feedback may be pertinent to, information ... More

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  1. Helpful (2)

    Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Oklahoma in Tulsa, OK
    Former Employee - Oklahoma in Tulsa, OK

    I worked at Cricket Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for!

    Cons

    Hard to get promoted as people love their jobs there in upper management. If a manager do not leave you are stuck at your level.

    Cricket Communications Response

    Dec 23, 2013 – Senior Manager, Communications

    Thank you Tulsa! Particularly as a former employee, we sincerely appreciate you taking the time to provide a Review. Based upon your feedback, it sounds like (and we're hopeful that) we're ... More


  2. Just the beginning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Kansas City, MO
    Current Employee - Retail Sales Representative in Kansas City, MO

    I have been working at Cricket Communications part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Great starting salary - decent benefits for part-time sales, great for full-time - great way to get your foot in the door for the wireless retail field - decent with meeting schedule needs - lots of opportunity for minorities -** AT&t is planning to acquire Cricket which will open many possibilities

    Cons

    - some of the people you will work with and customers are a pain but this comes with the field - their recruitment process takes a long time about 3 weeks to a month - learning their system takes practice - relies heavily on the market you enter and depending on your location - dealers give the brand a bad name

    Advice to Management

    Depending on which type of store (could be corporate or a independent dealer) will cary in this category, corporate stores are awesome and managers are really nice and understanding and work with you.


There are newer employer reviews for Cricket Communications
There are newer employer reviews for Cricket Communications

See Most Recent

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