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There are newer employer reviews for Cricket Wireless

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Helpful (1)

Even though this job was almost 4 years, this was a brief assignment.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead in Harlingen, TX
Current Employee - Lead in Harlingen, TX

I have been working at Cricket Wireless full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great pay, Call Center Lead, focus on retention. This was a job in which I was able to give the agents the direction in which they were to go and they were self sustained in getting there.

Cons

Small group in my department meant that we could not have the impact that we were striving for.

Advice to Management

If we have a tool that can impact your companies bottom line, then we should look to try to utilze them and constant feedback in how well we are doing.

Cricket Wireless Response

Jul 29, 2014 – Senior Manager

Thank you Harlingen, TX! GREAT feedback via your Review, we appreciate you taking the time to provide it. We agree (as do you) that constructive 360 degree feedback is a competitive advantage to ... More

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  1. Feels good while working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cricket Wireless

    Pros

    As a new starter it's a very good place to get experience of retail sales, customer handling, and learning retail sales techniques.

    Cons

    There is no room for growth, you can be stuck at one place for years. Work is more but salary is not according to the work, it's less.

    Advice to Management

    Please make a strategy to give more commission if someone is making sale, no can work only on just base salary if not achieved target, and target should be realistic


  2. Good pay and benefits. Hostile work environment and poor company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Milwaukee, WI
    Former Employee - Retail Store Manager in Milwaukee, WI

    I worked at Cricket Wireless full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get paid pretty well, benefits are great, high bonus potential. Dress code is jeans and tennis shoes. Potential promotional opportunities

    Cons

    No loyalty to the employee no matter how many years you've worked there with a great work history. Poor communication, hostile and sometimes dangerous work environment. Company does not care about your safety. If something happens to you on they job...oh well.

    Advice to Management

    If the police and the state are backing your employee after a serious incident..YOU SHOULD TOO!

    Cricket Wireless Response

    Jul 29, 2014 – Senior Manager

    Thanks so much for taking the time to provide such an insightful/detailed Review. Your Feedback is extremely important to us and is being shared with those in position to enact the ... More


There are newer employer reviews for Cricket Wireless
There are newer employer reviews for Cricket Wireless

See Most Recent

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