85 Employee Reviews (View Most Recent)

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Great place to work, few small problems

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL

I have been working at Critical Mass

Pros

Very encouraging place to work, great for junior and senior staff alike. Innovation is part of the life's blood here and management will back you if you're doing something to make the work better. Good, long-term relationships with many clients.

Cons

Weak project and account management. Get second-billing to home office in Calgary (sometimes deserved, especially in regards to creative output; often not deserved though - envy, jealousy, etc).

Advice to ManagementAdvice

Be willing to turn down production work or resign business with terrible clients. This is the only way to earn the respect our output would otherwise deserve.

Recommends
Approves of CEO

Other Reviews for Critical Mass

  1. 3 people found this helpful  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Critical Mass

    Pros

    - decent pay
    - advancement opportunities (promotions within)
    - social aspect, many events and gatherings
    - multiple forms of individual recognition
    - casual atmosphere
    - execs are open with employees about what's going on
    - individual funds offered towards career growth (conventions, classes, etc)
    - career development programs
    - decently updated equipment, software
    - multiple offices worldwide
    - decent mix of big name clients

    Cons

    - size - office is a bit small for amount of employees, although it's expanding soon to accomodate
    - lack of process
    - chicago office seems to be growing, but not gaining the more fun/interesting clients that some of the other offices seem to get

    Advice to ManagementAdvice

    - spread the more desirable clients across all offices
    - make sure people understand the career development process
    - offer more support to employees during a pitch

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Regular experience, could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Developer  in  Chicago, IL
    Former Employee - Developer in Chicago, IL

    I worked at Critical Mass

    Pros

    - Great people
    - Office in downtown, with nice view
    - Lots of social events
    - Good clients for resume
    - Typical American company

    Cons

    -Office is open space, sometimes too noisy
    -Work is like a consulting for clients, no clients - no work
    -Very bad management planning for projects and recourses (people), overtimes for employees
    -Not much challenge from technical point of view, all the projects typical and rather simple sites to display/save to DB something
    -Work with offshore services in Costa Rica
    -Lots of games around projects with Canadian guys (they have offices there), sometimes it's annoying, aka family with top management as parents, and teams as siblings hating each other.

    Advice to ManagementAdvice

    -Improve planning for projects
    -Try not to share work among different offices
    -Provide employees with performance review on a regular basis

    Doesn't Recommend
    No opinion of CEO
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