Critical Mass

  www.criticalmass.com
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81 Employee Reviews (View Most Recent)

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3 people found this helpful  

Good tactical digital agency, but you'll be limited

Anonymous Employee (Former Employee) Chicago, IL

ProsGreat culture of recognition and transparency.
Very "Canadian" agency--the people are nice and they like to drink.
Good place to get your hands dirty building stuff that works.
Pretty good work/life balance.

ConsYou have to fight for a seat at the big kids' table with lead creative agencies.
Strategy is not taken seriously. This is not a good place for planners unless your definition of planning is "wireframes and usability testing. (Leadership within the discipline is trying hard to build it out and professionalize it, but clients don't want to pay for planning. They just want their websites built, and agency leadership is happy to oblige.)
Uneven project managers--some are awesome, some are unprofessional.
The agency talks about creating "extraordinary experiences." The creative is decent, but it's not extraordinary. You're making websites.

Advice to Senior ManagementKeep doing what you're doing, it seems to be working for you. There's a good living to be made building websites.

    • Work/Life Balance
    • Senior Management
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    2 people found this helpful  

    Great For Entry Level

    Anonymous Employee (Former Employee) Chicago, IL

    I worked at Critical Mass


    Pros: If you are just trying to get your foot into the door in the online space this is a great place to do it. … Cons: Honestly, the people you are working with are kind of idiots. Everyone I met was eager to jump ship during the 18 months… Advice to Senior Management: You have created an interesting business. People pay you a boatload of money for moderately… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work, few small problems

    Anonymous Employee (Current Employee) Chicago, IL

    I have been working at Critical Mass


    Pros: Very encouraging place to work, great for junior and senior staff alike. Innovation is part of the life's blood here… Cons: Weak project and account management. Get second-billing to home office in Calgary (sometimes deserved,… Advice to Senior Management: Be willing to turn down production work or resign business with terrible clients.… Yes, I would recommend this company to a friend More
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