Critical Mass

  www.criticalmass.com
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84 Employee Reviews (View Most Recent)

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9 people found this helpful  

A Bad Experience Overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Chicago, IL
Former Employee - Anonymous Employee in Chicago, IL

Pros

Critical Mass has an impressive client list and portfolio.

Cons

This company likes to exploit younger professionals who are less likely to complain about a work life balance. Long hours and rushed deadlines are the norm. While they provide adequate pay and insurance benefits, salary bonuses and recognition for a job well done are practically non-existent unless you are in the right clique. In addition, the company and its people aren't managed well which has resulted in a downward trend in quality work and employee morale.

Advice to ManagementAdvice

I would encourage them to take a management course to understand how to manage people, because that's not a quality any of them seem to possess.

Doesn't Recommend
Disapproves of CEO

Other reviews for Critical Mass

  1. 2 people found this helpful  

    A balanced scale of pros/cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Coordinator  in  Chicago, IL
    Current Employee - Coordinator in Chicago, IL

    Pros

    a lot of big interesting clients; relatively flat org structure; really smart and fun people; company is the perfect size; still growing despite hard economic times that have hit our clients hard; fun culture

    Cons

    centralization--doesn't work with all the offices they have and it takes forever for things to get rolling; employee retention--no career pathing, poor middle manager skills; pay--generally lower than competitors; nepotism; lackluster support for internal needs/initiatives; not as creative as they like to think they are; uphill battle for exposure; exec doesn't present a unified front nor communicate well-enough (or regularly enough) down through the ranks

    Advice to ManagementAdvice

    when you see a problem, address it. when you make a decision to do something... actually commit.

    Approves of CEO
  2.  

    Good agency to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  New York, NY
    Former Employee - Account Manager in New York, NY

    Pros

    Best culture of any agency I've been with. They do care to a certain degree about their employees welfare, certainly more than other agencies that consider their people as resources.

    Cons

    Some of the support and back office systems are pretty weak in comparison to other companies of the same size.
    HR and company orientation / onboarding for new hires could be improved.
    Consistency in delivery across the company varies by office and region.
    The company is still largely run out of Calgary, AB, not exactly the mecca for marketing professionals.
    Administration and processes sometimes get in the way of doing good work. Processes sometimes feel very inefficient.

    Advice to ManagementAdvice

    Put more focus on the larger markets in the US.

    Recommends
    Approves of CEO
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