There are newer employer reviews for Critical Mass
There are newer employer reviews for Critical Mass

See Most Recent

Helpful (9)

A Bad Experience Overall

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Chicago, IL
Former Employee - Anonymous Employee in Chicago, IL
Doesn't Recommend
Disapproves of CEO

Pros

Critical Mass has an impressive client list and portfolio.

Cons

This company likes to exploit younger professionals who are less likely to complain about a work life balance. Long hours and rushed deadlines are the norm. While they provide adequate pay and insurance benefits, salary bonuses and recognition for a job well done are practically non-existent unless you are in the right clique. In addition, the company and its people aren't managed well which has resulted in a downward trend in quality work and employee morale.

Advice to Management

I would encourage them to take a management course to understand how to manage people, because that's not a quality any of them seem to possess.

Other Employee Reviews for Critical Mass

  1. Helpful (2)

    A balanced scale of pros/cons

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Chicago, IL
    Current Employee - Coordinator in Chicago, IL
    Approves of CEO

    Pros

    a lot of big interesting clients; relatively flat org structure; really smart and fun people; company is the perfect size; still growing despite hard economic times that have hit our clients hard; fun culture

    Cons

    centralization--doesn't work with all the offices they have and it takes forever for things to get rolling; employee retention--no career pathing, poor middle manager skills; pay--generally lower than competitors; nepotism; lackluster support for internal needs/initiatives; not as creative as they like to think they are; uphill battle for exposure; exec doesn't present a unified front nor communicate well-enough (or regularly enough) down through the ranks

    Advice to Management

    when you see a problem, address it. when you make a decision to do something... actually commit.


  2. Good agency to work for.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    Best culture of any agency I've been with. They do care to a certain degree about their employees welfare, certainly more than other agencies that consider their people as resources.

    Cons

    Some of the support and back office systems are pretty weak in comparison to other companies of the same size. HR and company orientation / onboarding for new hires could be improved. Consistency in delivery across the company varies by office and region. The company is still largely run out of Calgary, AB, not exactly the mecca for marketing professionals. Administration and processes sometimes get in the way of doing good work. Processes sometimes feel very inefficient.

    Advice to Management

    Put more focus on the larger markets in the US.


There are newer employer reviews for Critical Mass
There are newer employer reviews for Critical Mass

See Most Recent

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