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A balanced scale of pros/cons

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Coordinator  in  Chicago, IL
Current Employee - Coordinator in Chicago, IL

I have been working at Critical Mass

Pros

a lot of big interesting clients; relatively flat org structure; really smart and fun people; company is the perfect size; still growing despite hard economic times that have hit our clients hard; fun culture

Cons

centralization--doesn't work with all the offices they have and it takes forever for things to get rolling; employee retention--no career pathing, poor middle manager skills; pay--generally lower than competitors; nepotism; lackluster support for internal needs/initiatives; not as creative as they like to think they are; uphill battle for exposure; exec doesn't present a unified front nor communicate well-enough (or regularly enough) down through the ranks

Advice to ManagementAdvice

when you see a problem, address it. when you make a decision to do something... actually commit.

Approves of CEO

Other Reviews for Critical Mass

  1.  

    Good agency to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager  in  New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Critical Mass

    Pros

    Best culture of any agency I've been with. They do care to a certain degree about their employees welfare, certainly more than other agencies that consider their people as resources.

    Cons

    Some of the support and back office systems are pretty weak in comparison to other companies of the same size.
    HR and company orientation / onboarding for new hires could be improved.
    Consistency in delivery across the company varies by office and region.
    The company is still largely run out of Calgary, AB, not exactly the mecca for marketing professionals.
    Administration and processes sometimes get in the way of doing good work. Processes sometimes feel very inefficient.

    Advice to ManagementAdvice

    Put more focus on the larger markets in the US.

    Recommends
    Approves of CEO
  2.  

    Foot in the Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer  in  Calgary, AB (Canada)
    Current Employee - Designer in Calgary, AB (Canada)

    I have been working at Critical Mass full-time for more than a year

    Pros

    -High level accounts
    -Gain digital experience
    -Free Breakfasts, Beer O'clock, and events
    -Time-Off and benefits are great
    -Most people are great to work with
    -Open and modern office space make it easy to communicate with team

    Cons

    -Cliquey
    -Management gets all the good work while entry level designers and seniors get "dog work"
    -Work lots of overtime to get recognized
    -Sometimes spoken to in not the most respectful tone
    -Lots of pressure on projects
    -Lots of work that is "hush hush" and the same certain people being chosen for that work

    Advice to ManagementAdvice

    Take more initiative into getting to know your team and staff, and being genuinely interested in their work life. Making sure the staff is handling everything properly and if they are satisfied with the work they are given. Your team will stop being motivated if all they do is cut assets and do red-line documents

    Doesn't Recommend
    Approves of CEO
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