There are newer employer reviews for Critical Mass
There are newer employer reviews for Critical Mass

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Helpful (2)

A balanced scale of pros/cons

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Coordinator in Chicago, IL
Current Employee - Coordinator in Chicago, IL

I have been working at Critical Mass

Approves of CEO
Approves of CEO

Pros

a lot of big interesting clients; relatively flat org structure; really smart and fun people; company is the perfect size; still growing despite hard economic times that have hit our clients hard; fun culture

Cons

centralization--doesn't work with all the offices they have and it takes forever for things to get rolling; employee retention--no career pathing, poor middle manager skills; pay--generally lower than competitors; nepotism; lackluster support for internal needs/initiatives; not as creative as they like to think they are; uphill battle for exposure; exec doesn't present a unified front nor communicate well-enough (or regularly enough) down through the ranks

Advice to Management

when you see a problem, address it. when you make a decision to do something... actually commit.

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  1. Good agency to work for.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Critical Mass

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Best culture of any agency I've been with. They do care to a certain degree about their employees welfare, certainly more than other agencies that consider their people as resources.

    Cons

    Some of the support and back office systems are pretty weak in comparison to other companies of the same size.
    HR and company orientation / onboarding for new hires could be improved.
    Consistency in delivery across the company varies by office and region.
    The company is still largely run out of Calgary, AB, not exactly the mecca for marketing professionals.
    Administration and processes sometimes get in the way of doing good work. Processes sometimes feel very inefficient.

    Advice to Management

    Put more focus on the larger markets in the US.

  2. Not a great place for working mothers/soon-to-be mothers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - USIL in Chicago (Guatemala)
    Current Employee - USIL in Chicago (Guatemala)

    I have been working at Critical Mass full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Despite the boring work there are some really talented and creative people.

    Cons

    Lack of creative work with a high turnover rate.

    Advice to Management

    It's a little hypocritical to start an initiative for women at CM while maintaining some pretty bad maternity leave policies that offers little to no support for professional growth.

There are newer employer reviews for Critical Mass
There are newer employer reviews for Critical Mass

See Most Recent

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