There are newer employer reviews for CubeSmart

1 person found this helpful

great company to work for, but under paid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ

I have been working at CubeSmart full-time (more than 8 years)

Pros

benefits, and the ability to easily move up the ranks, once you have proven yourself.

Cons

staff is underpaid, and sometimes under appreciated

Advice to ManagementAdvice

Pay your employees what they are worth.

Recommends
Positive Outlook
Approves of CEO
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  1. 5 people found this helpful

    Little growth opportunity, insulting annual raises, crap bonus and cheap district managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at CubeSmart full-time (more than 8 years)

    Pros

    It's a paycheck
    Healthcare costs low

    Cons

    Gossip is insane
    DM's have too much power and they can stonewall you with any request you have
    Upper management uses avoidance as key technique to control the field workers
    .25 cent annual raises? Seriously?
    401k match plan is a joke
    Everchanging and lowering of monthly bonuses

    Advice to ManagementAdvice

    This place has been progressively worse for employees since corporate shake-up in 2006. Incentives have been diminished slowly over time, in the hopes that employees will not take notice. The company has done very well financially, and is experiencing occupancies of all-time highes, yet our incentives and compensations packages have not changed one bit. It's sad to see the change over time. It's slowly becoming just another Public Storage. All about the shareholders and executives.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. An Excellent Opportunity for Personal & Professional Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CubeSmart full-time (more than 8 years)

    Pros

    • Pay is among the highest in the self-storage industry with annual increases.
    • PTO and Health Benefits are among best offered anywhere
    • Complete and clear onboard training programs and excellent progressive training programs available
    • Expectations are clearly described in policy and procedure
    • Great Employee Recognition Programs in place for achievers
    • Success or failure is entirely self-formed

    Cons

    • Compared to how well CubeSmart performs in the national market, annual increases in the field are extremely nominal.
    • Bonuses & incentives in the field (where the selling & service occurs) are a pint-sized end result of a trickle down through a very large funnel.
    • Field employees are asked to participate in Surveys and Leader Assessments, but never hear results or see changes where they are needed.

    Advice to ManagementAdvice

    • Share a little more of the wealth with the hard workers in the field who keep the stores open & money coming in.

    Recommends
    Positive Outlook
    Approves of CEO
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