There are newer employer reviews for CubeSmart
There are newer employer reviews for CubeSmart

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Helpful (3)

Can be great for some, terrible for others

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager
Former Employee - General Manager
Recommends
Positive Outlook
Approves of CEO

I worked at CubeSmart full-time (More than a year)

Pros

CubeSmart is a great place to work for if you enjoy working independently, being in a laid back environment, sales and marketing, and are at a point in your life where you're not really looking to move up but are just looking for stability. As a GM you manage a facility with typically only one other employee. Many times you and the manager will not work at the same time as it is not often busy enough for the need of two employees. If you enjoy working alone this can be great, if not then this might not be the position for you.

Cons

Many times the maintenance responsibilities are performed by the GM and Manager which can be a bit strenuous at times. Regular cleaning and maintenance includes sweeping, dusting, mopping, landscaping, cutting the grass, leaf blowing, and in some cases even cleaning the gutters on the storage units. Facilities with one large building that houses indoor units are typically easier to maintain than facilities with several buildings and indoor and outdoor storage. The primary drawback to this position is that there are not many opportunities to move up. It's not hard to move from manager to GM if the position comes available but being a general manager is about as high up as many will get. While they have Area Managers and District Managers the positions do not come available very often and they take into accountability years with the company. At the time I lived on site which was a nice bonus but the two bedroom apartments are very small at times and you have zero privacy. It's not uncommon to have customers come to your door in the middle of the night because they lost their key, forgot their gate code, or need to make a payment.

Advice to Management

Accept the fact that the average employee sees their position at CubeSmart as a job, not as a career. Stop overcomplicating every single aspect of the job, it really is just storage, it's simple. People either need it, or they don't, so marketing will only get you so far.

Other Employee Reviews for CubeSmart

  1. Helpful (2)

    Culture

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CubeSmart full-time (More than 5 years)

    Pros

    CubeSmart is investing time and money to improve the culture of the company to create a positive work environment for all teammates. The culture has dramatically improved in the last 18 months. The company consists of the most qualified and professional team in their industry, at all levels.

    Cons

    Management seems to treat new teammates better than the teammates that have been there making things happen through the good and the bad.

    Advice to Management

    Teammates should have the opportunity to share in the financial success of the company.


  2. Helpful (1)

    Great growth, high potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CubeSmart full-time (More than a year)

    Pros

    I really enjoy the focus put on employees here. CubeSmart teammates generally take pride in their work and the company, and it shows in the attitudes people have here. It's a pleasure to work for a company that seems to genuinely care about their people.

    Cons

    Could have a better paid time off policy.


There are newer employer reviews for CubeSmart
There are newer employer reviews for CubeSmart

See Most Recent

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