Custom House Global Fund Services

www.customhousegroup.com
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Great entry level company to learn the financial services industry, but this is just a job, not a career path company.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Fund Accountant in Chicago, IL
Former Employee - Fund Accountant in Chicago, IL

I worked at Custom House Global Fund Services

Doesn't Recommend
Doesn't Recommend

Pros

Custom House is a good place to work as an entry level position. You will learn a lot about the hedge fund administration and financial services industries. The working environment is very causal and the majority of employees are young (recent college grads). Vacation time is excellent and the working week is only 37.5 hours per week.

Cons

-There is very little room growth within the company without working there for years, with little increase in pay once an promotion is given
-The job gets very routine as you will be completing the same work month after month, and after some time you will not be challenged by the work
-Training is on the job and employees are not really explained "why" things are done, but "how" they are done. This leads to problems down the road as employees lack the skills to communicate basic financial terms and information to its clients and auditors
-There is an extreme lack of communication from the top down
-The pay is low compared to other companies of the same industry
-A lack of new clients brings to much free time, management does not give its employees additional work or training to fill this time. Boredom sets in and most employees fill there time by taking hourly smoke breaks or Starbuck runs; anything to kill as much time as possible. Internet is limited to financial and banking websites only

Advice to Management

Train and teach new employees about the company and the fundamentals of the hedge fund administration industry. Upper management needs to more open about what is happening in the company so its employees actually know what is going on within the company it works for. Cross training in various departments will help its employees understand all concepts of the company. Challenge and reward its employees will make people feel like they are appreciated.

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  1. Terrible company good people to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Fund Accountant
    Former Employee - Senior Fund Accountant

    I worked at Custom House Global Fund Services full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Honestly nothing outside of vacation days and friendly people to work with

    Cons

    Not sure where to start as they are so many, terrible pay, no major decisions made in Chicago, If you have to work there get the experience and get out . Turnover rate is so much that it's a running joke

    Advice to Management

    They don't care so it doesn't make any sense to ask them to take advice


  2. No room for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Administrator in Chicago, IL
    Current Employee - Fund Administrator in Chicago, IL

    I have been working at Custom House Global Fund Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Casual work environment, nice people. fun happy hours

    Cons

    Low pay, no training, bad management

    Advice to Management

    Treat employees better, they might stay with the company longer


There are newer employer reviews for Custom House Global Fund Services
There are newer employer reviews for Custom House Global Fund Services

See Most Recent

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