Custom House Global Fund Services
2.4 of 5 7 reviews
www.customhousegroup.com Dublin, Ireland

7 Employee Reviews (View Most Recent)

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Great entry level company to learn the financial services industry, but this is just a job, not a career path company.

Fund Accountant (Former Employee)
Chicago, IL

ProsCustom House is a good place to work as an entry level position. You will learn a lot about the hedge fund administration and financial services industries. The working environment is very causal and the majority of employees are young (recent college grads). Vacation time is excellent and the working week is only 37.5 hours per week.

Cons-There is very little room growth within the company without working there for years, with little increase in pay once an promotion is given
-The job gets very routine as you will be completing the same work month after month, and after some time you will not be challenged by the work
-Training is on the job and employees are not really explained "why" things are done, but "how" they are done. This leads to problems down the road as employees lack the skills to communicate basic financial terms and information to its clients and auditors
-There is an extreme lack of communication from the top down
-The pay is low compared to other companies of the same industry
-A lack of new clients brings to much free time, management does not give its employees additional work or training to fill this time. Boredom sets in and most employees fill there time by taking hourly smoke breaks or Starbuck runs; anything to kill as much time as possible. Internet is limited to financial and banking websites only

Advice to Senior ManagementTrain and teach new employees about the company and the fundamentals of the hedge fund administration industry. Upper management needs to more open about what is happening in the company so its employees actually know what is going on within the company it works for. Cross training in various departments will help its employees understand all concepts of the company. Challenge and reward its employees will make people feel like they are appreciated.

No, I would not recommend this company to a friend

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    Bad experience - Fund administrator section only.

    Fund Administrator (Former Employee)
    Chicago, IL

    I worked at Custom House Global Fund Services full-time for less than a year


    Pros: Great pay, good benefits(so I read, wasn't kept long enough… Cons: I was poorly trained. I maybe SAW 1-2 transactions in a given day my first week. I didn't do my own transaction until… Advice to Senior Management: For Fund Administrators there should be a more concise, regimented,… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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    A Good Place For Going Nowhere

    Senior Fund Accountant (Former Employee)
    Chicago, IL

    I worked at Custom House Global Fund Services


    Pros: Custom House offers good health benefits and a decent amount of PTO. Also, when you first start out (~ 1 year or so, or… Cons: Your coworkers will, in general, be lazy and undereducated. Custom House doesn't pay enough to hire quality employees and if they get lucky enough… Advice to Senior Management: Fire the bottom 15 people, give bonuses and raises to the high performers in in the core competency areas of the firm and… No, I would not recommend this company to a friend More
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