Custom House Global Fund Services

  www.customhousegroup.com
  www.customhousegroup.com
There are newer employer reviews for Custom House Global Fund Services

 

A Great place to build a good foundation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Custom House Global Fund Services

Pros

Nice environment to work for freshers who seek carrer in hedge fund. Different culture people to work with makes the company a good choice.

Cons

Timezone difference can play a big part when working of with projects or handling clients.Timezone difference can play a big part when working of with projects or handling clients.

Advice to ManagementAdvice

Nothing much to say as most of them are experience staff who moved up the corporate ladder who know how to run the firm.

Recommends

10 Other Employee Reviews for Custom House Global Fund Services (View Most Recent)

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  1.  

    Bored & Frustrated - Felt like I was rotting slowly over there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Fund Accountant - Singapore
    Former Employee - Fund Accountant - Singapore

    I worked at Custom House Global Fund Services

    Pros

    + Work - life balance good in the past (Not so since the new COO came over from Equity Trust)
    + Interactions at work is good, friendly.
    + Almost impossible to get fired.

    Cons

    - IT functions can be in a mess on random days and either of their 4 different timezone office is bound to be much affected as they geographically cover most of the time zones.
    - Low pay, Lowered headcounts, Ever increasing workload. Looks like they figured out paying OT is cheaper than hiring in the other offices.
    - Flat Hierarchy leads to few promotions - politics.
    - Suggestions often knocked back without reaching the Senior management.
    - Information exchange very much frowned upon and could be recorded unless it is purely work.
    - Very rigid & regimental management system.
    - Almost no choice of departments to transfer to as the company can still be considered relatively small - very few departments.
    - Any transfer of departments would be be very much based on your pay and not interests.

    Advice to ManagementAdvice

    Don't squeeze your employees so much. There is simply too few perks and too many cons. Getting rid of the COO would be the quicker way to make everyone happier and the company more attractive to job hunters.

    Doesn't Recommend
  2.  

    Great entry level company to learn the financial services industry, but this is just a job, not a career path company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Fund Accountant in Chicago, IL
    Former Employee - Fund Accountant in Chicago, IL

    I worked at Custom House Global Fund Services

    Pros

    Custom House is a good place to work as an entry level position. You will learn a lot about the hedge fund administration and financial services industries. The working environment is very causal and the majority of employees are young (recent college grads). Vacation time is excellent and the working week is only 37.5 hours per week.

    Cons

    -There is very little room growth within the company without working there for years, with little increase in pay once an promotion is given
    -The job gets very routine as you will be completing the same work month after month, and after some time you will not be challenged by the work
    -Training is on the job and employees are not really explained "why" things are done, but "how" they are done. This leads to problems down the road as employees lack the skills to communicate basic financial terms and information to its clients and auditors
    -There is an extreme lack of communication from the top down
    -The pay is low compared to other companies of the same industry
    -A lack of new clients brings to much free time, management does not give its employees additional work or training to fill this time. Boredom sets in and most employees fill there time by taking hourly smoke breaks or Starbuck runs; anything to kill as much time as possible. Internet is limited to financial and banking websites only

    Advice to ManagementAdvice

    Train and teach new employees about the company and the fundamentals of the hedge fund administration industry. Upper management needs to more open about what is happening in the company so its employees actually know what is going on within the company it works for. Cross training in various departments will help its employees understand all concepts of the company. Challenge and reward its employees will make people feel like they are appreciated.

    Doesn't Recommend
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