There are newer employer reviews for CustomInk

1 person found this helpful  

Great place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing Copywriter in McLean, VA
Former Employee - Marketing Copywriter in McLean, VA

I worked at CustomInk full-time (more than 5 years)

Pros

Nice people, creative and collaborative environment, warm and welcoming vibe

Cons

No cons - CustomInk is a dream come true!

Recommends
Positive Outlook
Approves of CEO

41 Other Employee Reviews for CustomInk (View Most Recent)

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  1. 6 people found this helpful  

    all talk and no action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Associate in Charlottesville, VA
    Former Employee - Production Associate in Charlottesville, VA

    I worked at CustomInk full-time (less than an year)

    Pros

    - serve free meals twice a week
    - good coworkers
    - casual environment

    Cons

    The company wants to be thought of as an industrious, Google-like company full of talented, passionate individuals having a good time. They tell you from the outset that it's very easy to move up or around in the company and encourage an open door policy to voice concerns or suggestions. But they put so much effort into superficial policies that there are a lot of structural issues that don't get addressed. Hours for production employees are bad and I found that they typecast me from the beginning then wouldn't let me prove them wrong. I was told I wasn't happy enough to do customer service even though I have 6+ years of job experience in that field with great references. Most people I worked with were vocally unhappy with their position, but felt they didn't have the resources to leave. Part of the problem was that most people hired for production were overqualified, creative people who needed a more varied environment. Employees had a lot to offer, but no one would hear them out.

    Advice to ManagementAdvice

    You're great at hiring, but terrible at utilizing the talents and input of those you hire. Stop requiring forced happiness and start trying to see how you can make employees, particularly production employees, satisfied with the work they do. People might stick around if they felt valued.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    One of a kind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CustomInk full-time (more than 3 years)

    Pros

    Strong values, friendly co-workers, great brand, fun environment

    Cons

    Average pay, talent quality and experience levels mixed

    Recommends
    Positive Outlook
    Approves of CEO
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