Cutter Aviation

  www.cutteraviation.com
  www.cutteraviation.com
There are newer employer reviews for Cutter Aviation

 

Aviation is too much fun!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at Cutter Aviation

Pros

The management works well with personal needs in getting time off. They also help celebrate personal achievements. The company is operating 24/7, 365 days. Some days are madness & so busy that you're lucky if you can take a potty break. Cutter is so generous that they would buy food so everybody would have a chance to eat. They make sure on the extremely hot days that all employees take breaks and drink plenty of water. (It's about 10-15 degrees hotter on the ramp than the posted temperature.) Everybody watches out for everybody else. They also reward employees with "Cutter Bucks". Any employee can recommend another employee for going above and beyond the call of duty. I was awarded a Cutter Buck (Which is good for $20 extra with your paycheck) from my supervisor for doing an exceptional job. It is a nice way to thank an employee!

On the customer side, you get the cream-of-the-crop! It's not the usual dealings with the public. You deal with lots of celebrities, beautiful planes and even get lots of catering! Living in such a large city with the Super Bowl, NASCAR, NHRA, pro & college football & basketball, you'll meet all kinds of interesting people! Pilots are the best to deal with, fun, informative and just easy to get along with. (They usually know more about what's going on in the world than anybody! They know all the best restaurants, hotels, latest movies, what's going on behind the scenes, etc.)

It was fun keeping up with the digital sign. We could make special greetings for race teams, wish customers a Happy Birthday or congratulate a customer who just had a baby. It was a great personal touch for all the customers.

Not only did we get to see the newest jets, we also had warbirds, homebuilt, classic & military aircraft. You never knew what kind of planes you were going to see or who would be in them!

Cons

One person can cause so much drama. They were very lenient when it came to coming down on someone. Which isn't always bad, but after so many complaints... After I left, the person we all had such a hard time with was finally fired. I guess they listened after all!

Advice to ManagementAdvice

Continue to praise your employees & feed them when it's so busy they can't breathe. Keep them informed of what's going on and possible events that could affect them. I liked knowing what the competition was doing! (How much fuel they sold, unhappy customers who came to us, etc.)

Recommends

4 Other Employee Reviews for Cutter Aviation (View Most Recent)

Sort: Rating Date
  1.  

    Get your foot in the door, and learn what you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Coordinator in Phoenix, AZ
    Former Employee - Coordinator in Phoenix, AZ

    I worked at Cutter Aviation

    Pros

    opportunity to get your foot in the door in the aviation industry.

    Cons

    Senior Management does not look to employees for feedback on company performance or ways to enrich morale.If you every wanted to know how it felt to work under a bunch of ego driven managers that think only of themselves and have no leadership abilities, or have no clue about the industry they’re in. Please feel free to get a job with Cutter Aviation, Inc
    I am not sure why they don’t see that something is wrong with management. Their Ego’s must be in the way. Since January of 2007 over 15+ employees from upper management to regular staff have quit. Somethings wrong and it’s not the staff.

    Advice to ManagementAdvice

    Spend more time "listening" to employees

    Doesn't Recommend
  2.  

    Hit or miss depending on department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Phoenix, AZ
    Former Employee - Customer Service in Phoenix, AZ

    I worked at Cutter Aviation full-time (less than an year)

    Pros

    Mx is good
    Fun company events occassionally

    Cons

    Everyone else is pretty unhappy

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Cutter Aviation

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