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1 person found this helpful  

Great Place

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate in Charleston, SC
Former Employee - Associate in Charleston, SC

I worked at Cycle Gear full-time (less than an year)

Pros

Great place to work at if everybody is fair and the co-workers are good. I greatly enjoyed working with the people i did and that's what made my job so great. Some days are slow, and others are really fast paced. The training was good and the amount you can learn in a short time is enormous.

Cons

On slow days sales goals can be harsh to meet. They have a great many expectations of you, and none of them are harsh. But just one bad day can ruin your week on the charts.

Advice to ManagementAdvice

Be a little less strict sometimes. This is a middle-tier retail position and i understand the pressure you are under. This will vary from manager to manager, but there is NO need to be that strict. Take your job seriously and pass that on but do not suffocate your associates.

Recommends
Neutral Outlook

30 Other Employee Reviews for Cycle Gear (View Most Recent)

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  1. 1 person found this helpful  

    You can do better than here, trust me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Allentown, PA
    Former Employee - Sales Associate in Allentown, PA

    I worked at Cycle Gear part-time (less than an year)

    Pros

    Id have to say the only 2 pros are the discount and getting to meet cool people here and there. Thats seriously it.

    Cons

    Where to start. Well besides making no money and having no life to ride you're motorcycle anymore. The company is now pushing only their exclusive brand "Bilt" over everything else. And the Bilt products honestly suck while you're told to basically lie to customers that they are getting a great quality item. The management is a complete Joke. from the store level to the district leader to the idiots sitting at a desk in corporate. Sales goals can be unrealistic, employees are constantly being let go or quitting. I had an issue with the store manager, reached out to corporate and basically was ignored. If they read this they know exactly who I am. Trust me its not the job you think it will be before you start. A true motorcycle enthusiast should skip this place. And if you're manager
    is anywhere near as evil as mine was goodluck staying out of Jail.

    Advice to ManagementAdvice

    Drop the Bilt brand and you're company might have a future 10 years from now, otherwise along with you're joke of a management team the company will lose alot of business and respect. Though you've already lost mine.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    Decent job if you need money to get by or stuck in a crunch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Cycle Gear full-time (more than 5 years)

    Pros

    -Scheduling is kinda flexible with schooling.
    -Discount on apparel and accessories.
    -Get to see all the new cool motorcycle stuff.

    Cons

    -Minimum wage pay or just a tad over to start.
    -Raises are yearly about and covers just the rise in minimum wage/cost of living; new hires will make almost as much as you.
    -Vacation? Only if you are full time and its laughable at best.
    -Working all holidays and only getting paid holiday pay for Thanksgiving and Chrismas Eve.
    -Want you to drive sales, sales, sales! It's all about sales for corporate and you will have daily "Goals". Dont meet your goals? Well if you don't you, take modules and watch videos which are supposed to help you sell more.
    -Force you to push addons, spray polish, visors, leather cleaner, anything that Cycle Gear can make a buck on you need to push it and it becomes overbearing on you and especially the customer.
    -Commission/Spiff, barely anything. Maybe an extra $60 on your paycheck.
    -Health benefits? $80 a month, pay a $90 co-pay each visit to go to Kaiser to see the doctor.
    -Management gets pressure from Corporate to drive sales and meet goals- that pressure is put onto you whether the store is reaching its goals or not, you are EXPECTED to meet your goals.
    -People quit this job so fast you're always babysitting a new employee
    -Too many store meetings to watch videos and once again try and help the team drive sales.

    Advice to ManagementAdvice

    Calm down with all the goals/sales and preferred item crap. It comes off as pretentious to customers who have to constantly get badgered with add-ons and upsell.
    Want to keep employees happy? Well pay them a competitive wage and maybe a decent commission program (4-5% at least- we all know what the profit margin on those helmets and jackets are).
    Modules/Videos are a joke- they don't give you any real information about any of the products listed and is good for wasting time.

    On another note, carry stuff people want and not stuff cyclegear brand or get the highest profit margins off. People may want some in house brand stuff that is cheap but the quality isn't up to par and people want choice.

    Doesn't Recommend
    Neutral Outlook
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