237 Employee Reviews (View Most Recent)

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Out of Touch

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Austin, TX
Former Employee - Anonymous Employee in Austin, TX

I worked at D&B full-time for more than 8 years

Pros

The benefits are fair. Some of the people are nice and know the job.

Cons

Upper management is out of touch and knows nothing about the business. They purchased the company for profit only and do not care about how it is obtained...

Advice to ManagementAdvice

Review the current practices of all the sales people and a Performance Improvement Plan in place. Reward your customer service team with better salaries or better incentives since they interact with the customer the most.

Doesn't Recommend
Negative Outlook

Other Reviews for D&B

  1. 3 people found this helpful  

    Don't walk, RUN away from working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Advisor  in  Phoenix, AZ
    Former Employee - Credit Advisor in Phoenix, AZ

    I worked at D&B full-time for less than a year

    Pros

    Good training and nice people to work with

    Cons

    To put it kindly, they did not tell the truth about what the sales reps are actually making and that all the leads are "warm leads". I'm sorry, but if you call on a potential customer and they have no idea who you are and have never heard of your company I would not call that a warm lead. After 2 1/2 months only 5 of the 25 sales reps were still at the company.

    Advice to ManagementAdvice

    Tell the truth in the interview process

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    High Pressure Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at D&B full-time for less than a year

    Pros

    Good colleagues
    OK pay if you hit your numbers
    Some cool incentives

    Cons

    Boiler-room mentality
    Lack of respect for clients
    Poor management

    Advice to ManagementAdvice

    Don't blindly advance best salesman as managers if they don't have managerial skills. Some are better motivators and managers than salesman and vice-versa.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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