There are newer employer reviews for D&B

 

Was with company during transition

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Credit Advisor  in  Tucson, AZ
Former Employee - Credit Advisor in Tucson, AZ

I worked at D&B full-time for more than 3 years

Pros

Great Training, good team leaders

Cons

poor upper level management, it seemed like the right hand never knew what the left hand was doing. HR, didn't even know their own policies.

Advice to ManagementAdvice

Remeber that the CSRs are people and that without them you would have no paycheck.

Recommends
Neutral Outlook
Disapproves of CEO

228 Other Employee Reviews for D&B (View Most Recent)

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  1. 1 person found this helpful  

    Lots of smart people but not a lot of opportunity to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Director  in  Short Hills, NJ
    Current Employee - Senior Product Director in Short Hills, NJ

    I have been working at D&B full-time for less than a year

    Pros

    Reasonable expectations of work/life balance. Lots of smart people there. Access to fair amount of educational resources. Opportunity to be exposed to various lines of business.

    Cons

    Tons of political and management overhead. Spend lots of time constructing and giving presentations and not a lot talking to customers or being out in the market. Unclear internal goals.

    Advice to ManagementAdvice

    Tamp down the politics and let your people actually innovate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Credit Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Advisor  in  Tucson, AZ
    Current Employee - Credit Advisor in Tucson, AZ

    I have been working at D&B full-time for more than 8 years

    Pros

    You can piggy back on a Reputable companies name.

    Cons

    Toxic work environment. The new company objective is to grow as quickly as possible and jump ship like the past 10 companies they built and sold. Left in the wake of this are people who dedicated their lively hood to genuinely helping companies with day to day issues that involve their history and credit. Most of all their reputations. Products do not work anymore and sadly the revolving door creates more problems for customers becuase reps don't know what they are doing. Once educated individuals were employed. Now, all are accepted as it is a typical $10.00 an hour call center!

    Advice to ManagementAdvice

    Get rid of the power crazy, young, scared to voice there real opions type and replace with those who have a spine.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for D&B

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