DHL Express
2.8 of 5 230 reviews
www.dhl.com Bonn, Germany 1000 to 5000 Employees

230 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Boring and repetitive once you have the job duties down.

Customer Service Representative (Former Employee)
Phoenix, AZ

I worked at DHL Express full-time for less than a year

ProsThe pay is decent and decided upon your past experience.

ConsOnce out of training you basically are thrown onto the phones and expected to do ALOT of on the job training. There is alot that is not covered in the classroom that could and should have been.

Advice to Senior ManagementOne more week in training covering the "trace" procedures and reasons for opening them would save everyone time. Invest more time in having a knowledgeable base to start with, not just scripting.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good for those able to re locate for promotions

Inside Sales Representative (Current Employee)
Tempe, AZ

I have been working at DHL Express


Pros: potential for advancement, mainly if you can relocate, commissions are… Cons: commission goals become harder and harder to obtain every quarter and some quarters are near… Advice to Senior Management: management should be consistent across the board, they should not favor certain employees need to make… More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

It is a decent company to work for, unfortunately there is favoritism while promoting.

Inside Sales Representative (Current Employee)
Phoenix, AZ

I have been working at DHL Express


Pros: DHL Express is an international company and a great stepping… Cons: You must be in a position for a year before promotion, but if you are… Advice to Senior Management: Offer more opportunities to employees with industry experience rather then… More

There are newer reviews on DHL Express.

Worked for DHL Express? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at DHL Express reviews and ratings — including employee satisfaction and approval rating for DHL Express CEO Ken Allen. All reviews posted anonymously by DHL Express employees.