DHL Express

  www.dhl.com
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252 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

 

Boring and repetitive once you have the job duties down.

Customer Service Representative (Former Employee) Phoenix, AZ

ProsThe pay is decent and decided upon your past experience.

ConsOnce out of training you basically are thrown onto the phones and expected to do ALOT of on the job training. There is alot that is not covered in the classroom that could and should have been.

Advice to Senior ManagementOne more week in training covering the "trace" procedures and reasons for opening them would save everyone time. Invest more time in having a knowledgeable base to start with, not just scripting.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good for those able to re locate for promotions

    Inside Sales Representative (Current Employee) Tempe, AZ

    I have been working at DHL Express


    Pros: potential for advancement, mainly if you can relocate, commissions are… Cons: commission goals become harder and harder to obtain every quarter and some quarters are near… Advice to Senior Management: management should be consistent across the board, they should not favor certain employees need to make… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    It is a decent company to work for, unfortunately there is favoritism while promoting.

    Inside Sales Representative (Current Employee) Phoenix, AZ

    I have been working at DHL Express


    Pros: DHL Express is an international company and a great stepping… Cons: You must be in a position for a year before promotion, but if you are… Advice to Senior Management: Offer more opportunities to employees with industry experience rather then… More
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