DHL – “Germany, guess they won wwII afterall”

Pros

Pay is reasonable, benefits acceptable, immediate upper management tries, but doesn’t have the authority to change things

Cons

Over worked, for no overtime pay or recognition, except from some local lower management

Advice to Senior Management

Do not try to replace good ‘street smart’ people with twice as many naïve ‘book smart’ that will not work overtime and do not understand the criticality of problems. They also work ‘office hours’. Remember, just because the world economy is down, try to keep the good people who care, because when the economy starts up again, FedEx & UPS will have their people & will gobble up DHL’s business in Europe.
    Also, Since replacing the original upper management at Scottsdale, the local upper management has never tried or cared to meet the common folk. You need a good balance, not just book smart.