There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

See Most Recent

very stressful enviroment.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Collections Agent in Pittsburgh, PA
Former Employee - Collections Agent in Pittsburgh, PA
Doesn't Recommend
Disapproves of CEO

Pros

good paid time off, can miss alot of days before being in danger of getting fired. free parking.

Cons

the left hand doesn't know what the right hand is doing. As a collection agent I found many cases where new customers were not given all the required information by customer service and the installers. No chance for raise or promotions. Many dissatisfied customers, heard alot of complaints. Team leads were not interested in dealing with upset callers who wanted to talk to a supervisor. No employee appreciation shown.

Advice to Management

Take more responsibility be more sympathetic to customers who have problems. Don't just sit there and avoid having to deal with problem phone calls. Grow up

Other Employee Reviews for DIRECTV

  1. Helpful (1)

    Exciting place to work, but challenging environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Approves of CEO

    Pros

    Free DIRECTV, technology is a key business driver. Excellent brand recognition, talented people. Move towards Internet facing products is exciting. New CEO has an approach of inclusion for other non revenue producing departments.

    Cons

    Lack of flexible work scheduling depending on department. Campus and facilities are sub par although plans to upgrade are in the works.

    Advice to Management

    More flexible work scheduling, maybe 9/80 and telecommuting with wider adoption throughout the company. Some of the old Hughes folks need to go.


  2. Good to work for

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Approves of CEO

    Pros

    fee like an energetic company. A lot of staffs are young

    Cons

    salaries and benefits are not impressive


There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

See Most Recent

Work at DIRECTV? Share Your Experiences

DIRECTV

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.