There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

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Innovative, scrappy, high energy, brilliant team.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in New York, NY
Former Employee - Anonymous Employee in New York, NY

I worked at DIRECTV full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

They have a strategy and design teams that are reinventing the digital entertainment landscape. Amazing talent, collaboration and guts. The real deal, folks.

Cons

DIRECTV is a white knight battling for what's right for TV customers, but the content rights landscape is really tricky. With their reach and clout, they will prevail on behalf of all the people paying good money for good TV.

Advice to Management

Keep doing what you're doing. Don't give up. Don't settle. Fight the good fight, and keep the team tight and strong.

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  1. GREAT place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Agent in Huntington, WV
    Current Employee - Customer Retention Agent in Huntington, WV

    I have been working at DIRECTV full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay, promotion opportunities, positive environment

    Cons

    call volume overload to certain departments while others are slow creating less than equal work load

    Advice to Management

    keep up the great work


  2. Helpful (5)

    A company with management style stuck in the 90's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in El Segundo, CA
    Former Employee - Software Engineer in El Segundo, CA

    I worked at DIRECTV full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    - Compensation is average nothing extraordinary. listed as pro because its not under payed.
    - Health benefits are ok. nothing special here too.
    - 401K is better than most places.
    - free directive account if you are full time.
    - 9 to 5 if you want to do just the bare minimum.

    Cons

    - I came to this company with great expectations. I made a critical error making a judgement from the interview.
    - There are some good engineers with a fresh mind. However, most of the so called senior engineers are Dinosaurs and really don't want to do anything the right way and that is why most people work here for less than 6 months.
    - If working on a complex problem you will be often asked to hack a solution quickly rather than refractor and re-engineer a better solution.
    - If you need information about something you often have to go through a chain of red tape to get anything done.
    - No process!!! no matter what they claim.. often times complex requirements are given verbally or over email.
    - On paper process is only to please the CTO and has nothing to do with your day to day work.
    - There is absolutely not team work here. everybody runs on their own and there is zero collaboration.
    - You often get a feeling somebody is always on your back watching you. and believe me they do!
    - Contractors are treated like sheep and apparently it is a very big deal to be a permanent full time employee which I was and it was often mentioned to me that i should be grateful for this.
    - the management style is really stuck in the 90s. it wasn't until August 2012 that engineer were allowed to wear Jeans.
    - if you are fresh in the industry or prefer an open culture. don't even bother applying and save your sanity.

    Advice to Management

    Please look at smaller companies and look at how they operate. if you are too ashamed and feel like you should look at somebody your own size, try google or Apple. Just because you are making good profits doesn't really mean you are doing very good. Your customers are frustrated. and they signup because of the channel contracts you have not because your services are better than anyone.


There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

See Most Recent

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