DIRECTV

  www.directv.com
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515 Employee Reviews (View Most Recent)

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1 person found this helpful  

A place that may be good for some people, but it is not built for everyone.

Customer Service Representative (Former Employee) Tulsa, OK

ProsThe pay was above the expectation for a customer service center, and the benefits are excellent.

ConsDealing with negative customers takes a toll on you, and the low to mid-level management either did not notice or care. Also, the idea of mandatory overtime is definitely a turn-off for working there.

Advice to Senior ManagementRealize that while the customer may pay for the service, the employees make the service happen.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    work/life balance was and is only a catch phrase there

    Ops Analyst (Current Employee) Englewood, CO

    I have been working at DIRECTV full-time for more than a year


    Pros: swag from various clients was so not worth it Cons: the amount of off hours expected work Advice to Senior Management: listen to employees No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Good Experience

    Senior Software Engineer (Former Employee) El Segundo, CA

    I worked at DIRECTV full-time for more than a year


    Pros: - Decent benefits - Pension AND 401K - Laid back atmosphere -… Cons: - Pay is not on track with other companies - Poor… Advice to Senior Management: - Get control of the code...i.e. perform code reviews on contractors. - Although… Yes, I would recommend this company to a friend More
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