There are newer employer reviews for DIRECTV

1 person found this helpful  

A place that may be good for some people, but it is not built for everyone.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Tulsa, OK
Former Employee - Customer Service Representative in Tulsa, OK

I worked at DIRECTV full-time for more than 8 years

Pros

The pay was above the expectation for a customer service center, and the benefits are excellent.

Cons

Dealing with negative customers takes a toll on you, and the low to mid-level management either did not notice or care. Also, the idea of mandatory overtime is definitely a turn-off for working there.

Advice to ManagementAdvice

Realize that while the customer may pay for the service, the employees make the service happen.

Doesn't Recommend
Neutral Outlook
Approves of CEO

547 Other Employee Reviews for DIRECTV (View Most Recent)

Sort: Rating Date
  1. 4 people found this helpful  

    Great Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Instructional Designer  in  El Segundo, CA
    Current Employee - Senior Instructional Designer in El Segundo, CA

    I have been working at DIRECTV full-time for more than a year

    Pros

    Strong company that's not going anywhere. Good benefits. High morale. Strong senior leadership. Competitive pay. Complimentary DIRECTV. Currently undergoing major building renovation to modernize work environment, meeting spaces, cafeteria, and gym.

    Cons

    Long commute (for me). Competitive industry with increasing competition. For me, not a clear path of growth opportunity (my co-workers have been around for over a decade in same position).

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  El Segundo, CA
    Former Employee - Senior Software Engineer in El Segundo, CA

    I worked at DIRECTV full-time for more than a year

    Pros

    - Decent benefits
    - Pension AND 401K
    - Laid back atmosphere
    - Good balance of work and home
    - FREE DirecTV!

    Cons

    - Pay is not on track with other companies
    - Poor control over code standards
    - People keep to themselves.
    - Poor career path

    Advice to ManagementAdvice

    - Get control of the code...i.e. perform code reviews on contractors.
    - Although you have career path tools in place no one really takes them seriously.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for DIRECTV

Worked for DIRECTV? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.