There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

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No Families Allowed

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Tulsa, OK
Former Employee - Customer Service Representative in Tulsa, OK

I worked at DIRECTV full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

working at directv had many good benifits, i got free tv, good pay and a flexible schedule to work with my school classes.

Cons

One thing about working at directv was that if you missed any time during any part of your shift you were overly punished.

Advice to Management

Please understand that people have lives, and emergencies.

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  1. Good Job, just don't work for the Baltimore Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician in Baltimore, MD
    Former Employee - Field Technician in Baltimore, MD

    I worked at DIRECTV full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is good compensation and benefits on paper. The reality is the hours are insane more than 70 hours a week are required. There is no overtime pay, they tell you if you turn in a time sheet that shows more than 40 hours you will be written up and eventually fired. The management is extremely disorganized. Things were on the way to improving but I'd be surprised if there is any significant improvement without major management changes. All this being said, from the people I've met it seems clear that it is not like this in other shops.

    Cons

    The catty nature of the management (it's not all of them, but i would say most)... The Lack of overtime pay. They say it's piece rate, but the piece rate it too low with out the hourly cushion. Start at 6 am with the latest appointment potentially starting at 8pm six days a week? Pay me overtime I deserve it.

    Advice to Management

    Get it together and stop asking techs to work without pay.


  2. Work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in El Segundo, CA
    Former Employee - Programmer Analyst in El Segundo, CA

    I worked at DIRECTV full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Compensation is very competitive, and the free satellite TV is a great perk that normally costs upwards of $80 each month.

    Cons

    For me the work-life balance was untenable, because I was on call all the time.


There are newer employer reviews for DIRECTV
There are newer employer reviews for DIRECTV

See Most Recent

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