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Challenging but great Sr leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Manager  in  El Segundo, CA
Current Employee - Senior Manager in El Segundo, CA

I have been working at DIRECTV full-time for more than 3 years

Pros

Salary and bonus
Employee friendly and focus
Growing and vast opportunities

Cons

Pace can be overwhelming
Definitely still in transition out of news corp days but lots of progress
Working remotely is not consistently accepted

Advice to ManagementAdvice

Keep on the current path!!

Recommends
Approves of CEO

548 Other Employee Reviews for DIRECTV (View Most Recent)

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  1. 1 person found this helpful  

    Collections Dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Representative  in  Englewood, CO
    Former Employee - Collections Representative in Englewood, CO

    I worked at DIRECTV full-time for more than a year

    Pros

    Co-workers were great! DirecTV is a great company with great benefits and they strive to create the best environment for their employees in there customer care departments.

    Cons

    Management, Structure, The Collections department was created in the Enterprise division and many of the perks that we were given as customer care reps were taken away. The communication between the senior management and lower management left much to be desired. Lower management didn't know what they were doing and very often frustrations were taken out on the reps.

    Advice to ManagementAdvice

    Start over with you management representatives. If you expect people to leave behind what the have in customer care, make it worth their while.

    Recommends
    Approves of CEO
  2.  

    management is resistant to change and sometimes distant. However the company is outstanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at DIRECTV full-time for more than 8 years

    Pros

    BEAUTIFUL product that sells by itself. This is a statement acknowledging superior technical implementation

    Cons

    the product... sells by itself. this is a statement acknowledging superior technical implementations... with marketing a bit on the clueless side...

    Advice to ManagementAdvice

    being there for so long... it's no excuse to abandon the trenches

    Recommends
    Positive Outlook
    Approves of CEO
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