DIRECTV

  www.directv.com
  www.directv.com
There are newer employer reviews for DIRECTV

 

csr ilg

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - ILG Customer Service Representative in Los Angeles, CA
Former Employee - ILG Customer Service Representative in Los Angeles, CA

I worked at DIRECTV full-time (more than an year)

Pros

easy lay back no future

Cons

low pay no benefit no holidays

Advice to ManagementAdvice

go to hell to get better job

Doesn't Recommend
Negative Outlook
No opinion of CEO

610 Other Employee Reviews for DIRECTV (View Most Recent)

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  1.  

    Constantly on the move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Retention Agent in Huntsville, AL
    Current Employee - Customer Retention Agent in Huntsville, AL

    I have been working at DIRECTV full-time (more than an year)

    Pros

    The greatest benefit of working for Directv was the money. If you are looking for a company that will pay you well for the job that you do, provide you with attainable bonuses, and offer affordable healthcare, than Directv is a good place to look.

    Cons

    Upon completing training you are placed in a group of roughly 15 employees, this is your team. You should not get comfortable to your team. Within the first 2 months of working for Directv I was moved to 3 different teams within 2 different departments and told to buy in to the team mentality each time. Basically you are treated like a nameless, faceless number...but hey, the money is good right.

    Advice to ManagementAdvice

    Be honest about the fact that it is not a place that more than 1% of the employees will make a career at. You know that most of the employees coming through your doors are not going to be there for much longer than a year so stop the hard push on buying into the Directv experience. Continue to provide agents with comfortable places to take breaks, a good paycheck with quick and solid bonuses, and of course the free tv service and you will have happy agents.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Good pay and Benefits, nice to to work in the South Bay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Producer in El Segundo, CA
    Current Employee - Content Producer in El Segundo, CA

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    Competitive salary and Benefits. Nice people and wide variety of positions. I like working in the South Bay away from the hustle and bustle of LA

    Cons

    Its a very large company with a lot of bureaucracy, it can be difficult to navigate politics of departments to get work done.

    Advice to ManagementAdvice

    Employees would appreciate more transparency and communication.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for DIRECTV

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